Comcast CommTech I reviews

Management . Too much of a good ole boy hiring system. Very hard to promote . Management belittles employees. One employee was actually fired because they lost their work phone while working. They say that it falls under your performance.

With the new matrixes, a customer facing employee (technician) has almost no control of the day. You are responsible for everything cable related to be working right and you have an hour to fix everything in the house. If the remote control breaks in the next 30 days it's your fault, if the cable box that you just got from the warehouse today is bad, it's your fault. If you do not make your next time frame it's your fault. Every year that you make your goals for bonuses, they raise the bar the next year. It's the only company that I've worked for that constantly raises the bar until you can't make it, then looks at the employees and blames them.