Is Comcast a good company to work for as a Retail Associate?

Retail Associate professionals working at Comcast have rated their employer with 3.6 out of 5 stars in 86 Glassdoor reviews. This is a lower than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Retail Associate Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Retail Associate interview questions at Comcast .

Does Comcast pay Retail Associate employees well?

Retail Associate professionals rate their compensation and benefits at Comcast with 3.4 out of 5 stars based on 86 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Retail Associate salaries at Comcast.

How happy are Retail Associate professionals working at Comcast?

74% of Retail Associate employees at Comcast would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Retail Associate professionals have also rated Comcast with a 3.2 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3736 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1287 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 849 reviews)); "Good work life balance and learning" ((in 720 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 518 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 298 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 241 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 240 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 202 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 172 reviews))

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Comcast

Comcast Retail Associate reviews

3.6

74% would recommend to a friend

(86 total reviews)

Brian L. Roberts

51% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Compensation and benefits

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Retail Associate employees have rated Comcast with 3.6 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

86 reviews

4.0

May 5, 2025

Great company, great benefits.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

pros include, benefits package, great for sharpening sales skills and customer interactions.

Cons

not much upward mobility in positions

2.0

Apr 10, 2025

Eh

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

coworkers and discounts on products

Cons

Customers and always being pushed to sell more and more to current customers who obviously dont want all the products we offer

4.0

Mar 29, 2025

It’s okay

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

They have good work life balance

Cons

Communication between departments could be better

Viewing 7 - 9 of 86 Reviews

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Comcast Retail Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company, great benefits.

Eh

It’s okay

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