Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Comcast

Is this your company?

Comcast Call Center Manager reviews

4.1

77% would recommend to a friend

(3 total reviews)
avatar

Brian L. Roberts

100% approve of CEO

77% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.0

Work/Life balance

3.9

Senior management

Ratings by demographic groups

Reviews by job title

3 reviews
5.0
Jun 17, 2015

Fast Paced

Call center manager
Recommend
CEO approval
Business Outlook

Pros

Worked there for many years and learned a ton about call centers. You get back what you put in and if you can survive at Comcast, you can survive anywhere!

Cons

Non stop busy and long hours from time to time. We covered such wide footprint, there were a few communication challenges with other areas.

3.0
Feb 6, 2012

Success at the job depends entirely on who you work for

Call center manager
Recommend
CEO approval
Business Outlook

Pros

-opportunity and benefits that come from working for a large organization -when paired with a successful manager, it's often quite easy to favorably stand out-what it takes is the willingness to involve yourself in organizational improvement tasks and to take on the corresponding additional work and responsibility

Cons

-at this level, success is tied to the competence of your manager -unrealistic metrics goals, which are often moving targets -difficult to replace poorly performing supervisors, though their poor performance is detrimental to your own

Related searches: Comcast Manager, Call Center jobs | Comcast Manager, Call Center salaries | Comcast benefits | Comcast interviews | Comcast conversations
Comcast reviewsComcast Manager, Call Center reviews

Glassdoor has 20,366 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.