Comcast reviews

3.8

69% would recommend to a friend

(18,787 total reviews)
avatar

Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
May 9, 2026

Get out now while you can

Recommend
CEO approval
Business Outlook

Pros

Benefits. Career development. Networking. PTO. Coworkers

Cons

Underpaid. Teams calls all day, that are pointless, you can’t implement strategies discussed on calls when you spend 85% of day on calls. HQ runs the show for retail now, they roll out changes that significantly limit employees ability to do their job. Comcast hires third party customer service agents that scam customers, Comcast continues to hire them and offers no solutions for customers or employees to help fix their issues. BIGGEST CON, whoever the engineers are for Comcast tools and order systems needs a new job. I’ve never seen any company do business like Comcast, 75% of customers experience errors when buying mobile services.

3.0
May 8, 2026

Leadership matters

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Infrastructure and decent paycheck

Cons

They try to mask people real opinion on voice survey. Either they can remove voice survey Or they have to be honest in addressing it. But after a bad survey you will be forced not to fill bad things in nps

Viewing 49 - 51 of 18,787 Reviews

Glassdoor has 20,300 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.