Comcast Winback Direct Sales Representative reviews

2.0

17% would recommend to a friend

(34 total reviews)
avatar

Brian L. Roberts

50% approve of CEO

34% positive business outlook

Direct Sales Representative, Winback employees have rated Comcast with 2.0 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Direct Sales Representative, Winback professionals have a poor working experience there. Comcast is rated 44% below average by Direct Sales Representative, Winback professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

34 reviews
4.0
May 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Wonderful benefits and a great culture.

Cons

The demand for sell more and the addition of products that effected pay in a negative way severely increased in the 8 years I was there. The pay was always indirectly impacted with so many variables that you lost a lot of pay.

3.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits. Great company to work for.

Cons

Being outdoors until the evening hours. Dealing with lots of angry prior customers.

1.0
Mar 3, 2016

DSR

Recommend
CEO approval
Business Outlook

Pros

Free Cable and good health benefits as well as good matched retirement

Cons

Management constantly micromanaging you even when your sales are off the charts. Then lets talk about the constant changes in selling tactics that are being pushed on everyone no matter how well you yourself are doing. When I say I was exceeding sales lets say by 150% or more and yet I was being forced to follow selling tactics that were in my opinion not my style and they truly were beyond my moralistic way of selling. When I say this I am saying they were dishonest ways of selling that effected my integrity. Comcast trains their employees to sell on lies and to not worry about the ones you have sold and don't distract yourself with their problems and sell, sell, sell. I wasn't for what I referred to as churn and burn sales. I cared about my customers so the reason I am not with Comcast anymore is obvious. I would really think twice about gaining employment from Comcast because it will burn out the best sales reps and leave you an empty shell of the former sales person you were. You risk your integrity by association.

Viewing 4 - 6 of 34 Reviews

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