Pros
Good pay , good benefits , home garage company vehicle
Cons
Oh boy where to begin . Install and repair technicians get screwed and are micromanaged to the point of breakdown, your at the mercy of their ridiculous metrics that you have no control of , constantly being shoved down your throat, it got to be like be water boarding ., every day do this , make sure to do that , why is this low , make sure to tell the customer you need a high score , you might get one if they can get the bitter taste out of their mouth from their poor experience on the phone with farmed out labor to other countries, they are angry when you show up and we have to do damage control . There is so much more wrong here So stressful working there I’m no longer taking anti depressants, the money is not worth the stress know with all that being said if you can get into maintenance or metro it’s night and day difference, I guess they treat you like adults
