Comcast reviews

3.8

69% would recommend to a friend

(18,797 total reviews)
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Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jul 5, 2010

Not as good as it used to be....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cable/Internet/Phone for reduced price. Family atmosphere that allowed you to make some great friendships.

Cons

Recent turnover in senior management resulted in several puzzling decisions, the help desk that basically kept the call center running was disbanded and several great employees were lost. Management seems locked into doing everything uniform rather than doing what works best. They are slowly nickel and diming employees by cutting back courtesy services, first PPV went from half off to only 20%, and now employees only get 20% off equipment they used to get for free. They are a billion dollar company and they act like a small business looking to make ends meet.

3.0
Jul 4, 2010

Comcast is cool but the sales team suck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its the nations number one cable provider hands down. Because they are so huge you get a lot of cool benefits free cable and internet being one of the many

Cons

The company has a really poor learning curve for new sales representatives. They make the process tedious and silly because everyone does something different to gain sales

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