Comcast reviews

3.8

69% would recommend to a friend

(18,797 total reviews)
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Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Jun 27, 2010

It's decent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free cable, 2 weeks vacation plus another 2 weeks in flex days. Don't have to interact with customers often. Understanding supervisor.

Cons

Very political. Its about who you know and not entirely what you know. Unable to rise to the next level without crucial experience. Feel like a robot doing a job. The quintessential mcdonaldization experience.

5.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

I feel like the company is so big and so diverse that I never want to leave. No one could know everything here so there is always room to develop and grow.

Cons

In a company this large, you need to be incredibly sharp to be noticed, recognized and rewarded.

2.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The high discount on services employees receive.

Cons

Middle management is only concerned with metrics and sales numbers. The ability to repair services properly or solve customers challenges is not nearly as important as making the call as short as possible. If you are capable of pushy sales tactics then this repair department is for you. Also, be prepared to learn on your own time. New employee training is woefully short, especially since you will be supporting every facet of the business. Don't expect a nice office, a cubicle large enough to spin a chair in and clean restroom facilities. Also, be sure to plan your vacations a year in advance. I lost two vacation days because our scheduling system didn't allow me to take vacation days from October to December as we were "under-staffed".

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Glassdoor has 20,311 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.