Comcast reviews

3.8

68% would recommend to a friend

(18,797 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Feb 17, 2010
Recommend
CEO approval
Business Outlook

Pros

I really do feel that the supervisors I have been privileged to work under really care about me and want me to do well and that is very important for me as an employee.

Cons

Every single thing is monitored from your call times to whether or not you had to place someone on hold or if that customer had to call back even for a different issue it documented and when they give out your numbers its fairly easy to improve in one area but because you try so hard some other stat may go crazy. It can be stressful at times.

4.0
Feb 11, 2010
Recommend
CEO approval
Business Outlook

Pros

free cable, internet and phone actually about $15/mo good benefits good commission and base of 40k in sacramento

Cons

numbers depend on sales entered in to system by other offsite hourly employees. you have no control of when your sales are entered but are held accountable for your sales to be entered.

3.0
Feb 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Depending on management structure, Comcast seems to care for its employees. Comcast is involved in the community. Go management structure changes have been made.

Cons

Up to director level, VPs must sign off on any purchase. There's no latitude to make spending decisions. Corporate Comcast seems to be a little cut-throat.

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Glassdoor has 20,311 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.