Comcast reviews

3.8

69% would recommend to a friend

(18,797 total reviews)
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Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jan 15, 2013

Was a great place to work!

Recommend
CEO approval
Business Outlook

Pros

The benefit of; telephone, high speed internet and hundreds of channels!

Cons

Great Customer service was sacrificed in an effort to control costs. Many of the local markets had long time employees with deep connections to their communities. These relationships were lost with all the positions eliminated in the last several years.

4.0
Jan 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The company is forward thinking and has many new product ideas in the pipeline. People are good to work with and most seem to be vested in forward progress.

Cons

Many times policies and multiple layers of management get in the way of making progress. Finance also seems to slow down progress by not approving PRs in a timely fashion.

4.0
Jan 1, 2013

Consolidation/Standardization/Centralization Job Impacts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A financially healthy and growing company that has leveraged the advantages of vertical and horizontal integration. A great senior management team (Roberts, Burke, Smit, Angelakis) who have built a solid foundation for the future.

Cons

The "cable" side of the house faces increased pressure to grow revenue by reducing expenses which puts their focus on customer satisfaction on the back-burner, contrary to the companies "credo". In the "West" the leaders have made a decision to sacrifice thousands of jobs to drive profits while at the same time negatively impacting customer service.

Viewing 18637 - 18639 of 18,797 Reviews

Glassdoor has 20,311 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.