Pros
The best reason to work for Comcast is because of the perks that come with the position, such as free cable and internet with discounted home phone service, out of town trips, bonuses, monthly giveaways and consistent promotions. There is also a commission structure which can greatly impact your compensation. Also, there is an exponential amount of opportunity for growth, one has to prove themselves as a trust-worthy employee who is trained with the knowledge to effectively complete their position. Another thing about the company is once you are welcomed as an employee, all of the doors are opened for you and where you choose to go next depends on you and your goals.
Cons
Some of the downsides to working for Comcast is not being able to fix all problems. As you are aware, people may experience bad customer service, billing errors, malfunctioning equipment and lapses in service. As a representative for the company, we always put ourselves in the frame of mind as the customer and attempt to resolve the issue as quickly as possible; however there is also a protocol that must be followed and sometimes the chain of command is extensive and has a long wait time for issues to be resolved. The insurance is great, however, there could always be changes...
