Comcast reviews

3.8

68% would recommend to a friend

(18,788 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Oct 6, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits. Free cable services and the tutition reimbursement are great. You can't beat free TV, Internet, and $15 a month phone service. And management is always willing to adjust work schedules to fit school schedules.

Cons

Only way to get promoted or to move to another department is to know someone. Favoritism does rule this company. The company only cares about getting services installed and not about it working correctly. There is no accountability on the field techs to do their job or the customer service reps to do thiers either. Only thing anyone is held accountable for are their sales metrics.

4.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Hands down the best benefits I've seen in my career. You also receive complimentary services as an employee, including Video and Data service for your home as well as discounted voice services. Management also does a good job in hearing what employees have to say with their own Credospeak survey which is conducted annually. Corporate looks at what every employee has to say and uses this information to make it a better company to work for.

Cons

It is very hard to balance work and life when your position relies on fiscal numbers. Also tough to get time off and make up for the work after.

3.0
Oct 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The people are really great well at least at Comcast Spotlight; Its very laid back and kind of like a family. There are alot internal events and happy hours that keeps it fun and different. Everyday is something different.

Cons

The pay is not comparable to the work done, the raises are basically nothing, there's no room to grow and if you do get promoted the raise is horrible. It really depends on which market your in but its a great place to start off a career but you will get bitter about the pay and not getting a promotion that you will want to leave...but miss the people. The internal communication process is horrible.

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Glassdoor has 20,301 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.