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      Comcast

      Is this your company?

      Comcast reviews

      3.8

      68% would recommend to a friend

      (18,788 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Nov 19, 2010

      Just say no

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free cable is about the only pro of working for this company.

      Cons

      Horrible shifts, HUGE lack of communication within this company, everyone tries to pass the buck to someone else, pay is nothing compared to what you have to do.

      2.0
      Nov 18, 2010

      sell your soul...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      discounted cable, internet, and phone service offer some "ok" perks and discounts for other companies sick days and pto days

      Cons

      not employee-friendly environment treated like kids in call center environment employees needs and satisfaction isn't "number 1" priority though it is said dog-eat dog environment in call center not flexible on schedule in call center unrealistic goal to achieve in call center

      3.0
      Nov 17, 2010

      Bottome.. its a job with overtime and I have mortgage. Read on for more infor.

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      over time and benefits. the benefits are the same at other company of size. other than that this place sucks. I have got 13 cents in pay increase and I have been there 3 years and I am at expert level..I get turned down when I ask. . what a joke. if it wasn't for the fact that I am a home owner I would have left this company a long time a ago but my application is now out there to Verizon and others. . .they pay A LOT MORE I have come to find out.

      Cons

      the pay is far below industry standard by at least 4$ a hour and thats to start. I don't feel like I could raise a family while working for Comcast. I don't feel think Comcast cares about whether or not customer service reps or employees of a low level rank make it in life or not. Comcast does just enough to keep us there. Comcast has reconstructed and laid of employees in this economy. They don't care if I own a home or have kids to feed. Their profit margin is up yet they are reconstructing and laying longtime hard working employees off for their bottom line. Makes me sick. Customers won't get credit on a outage unless they call in even when comcast knows about it and that it affected that account number.

      Viewing 18727 - 18729 of 18,788 Reviews
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      Glassdoor has 20,301 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.