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      Comcast

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      Comcast reviews

      3.8

      68% would recommend to a friend

      (18,788 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Sep 19, 2008

      good pay

      Door to door sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      the pay is very good when compared to other jobs. the job description is unclear because different levels of management have different goals. this can cause a large problem. half of the company is focused on making sales and not worrying about customer service issues and instead focus on the short term bottom line. the other half of the company realizes that they need to satisfy customer needs in order to make them long term customers

      Cons

      they need to improve customer service despite ignoring to do so in the past. they need to find better installers who respect customers. the contractors do not care about customers

      4.0
      Sep 18, 2008

      CIM - it can be fun and frustrating

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are really nice and professional, which is not always the case at an interactive agency. I guess that's the plus side of being part of a large corporation. They have a lot of fun with ping pong, pool, Rock Band, and free snacks. There are a lot of extremely talented, knowledgeable people working there, especially in creative and tech.

      Cons

      The downside of being part of a large corporation is that change happens very slowly and getting things accomplished can be a logistical nightmare. They seem to be overly concerned about people outside of the organization finding out how the organization is structured, which means that employees also have a difficult time getting this information as well. It is difficult to find out exactly what certain processes are and who is involved in each one - it can be difficult and frustrating to get your job done. A simple organizational chart would meet the informational needs of employees, especially new employees.

      3.0
      Sep 17, 2008

      The ups and downs of call center life...

      tier ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits package, medical dental, vision, complimentary services, educational reimbursement and ESPP are outstanding. Although the pay is mediocre at best when compared to other companies in telecommunications and IT, the benefits package does make up for some of the gap.

      Cons

      Lack of communication in a communications company. People are hired with little to no experience to do their job and their responsibilities end up being shifted to other employees. Way too much hand holding and turn over.

      Viewing 18733 - 18735 of 18,788 Reviews
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      Glassdoor has 20,301 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.