Comcast reviews

3.8

69% would recommend to a friend

(18,787 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Comcast matches up to 6% for the 401k and you are totally vested as soon as you are eligible to use the plan. Their vision and other benefits are top notch and they are the same for all employees weather you are front line or leadership. You get free TV (all the channels) and Internet with drastically reduced Telephone cost. It comes out to over $200 worth of service that you get for around $20 very cool indeed.

Cons

We don't treat employees like customers, front line not treated as if they are important. Uninspired leadership with no vision and no passion leads to a workforce with no common goal and no real direction and nobody seems to be working to get there. There is significant lack of trust in the representatives to make important decisions and more and more things are constantly being taken away from the representatives. What's worse is with the amount of churn few people really notices the reduction of value in the position.

2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits package and courtesy services that are given.

Cons

There are moments of helplessness when trying to help customers. Its not really big on understanding that people are just that, people. On more that one occasion you might get the feeling that you are an indentured servant. Customers are allowed to display total disrespect even though upon employement we are told that as a company it will not be tolorated. At some point you feel that your questioning you morals, selling a service that either doesnt work or to a customer that has no need nor will they ever have the need for.

4.0
Jul 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Love the benefits, the ability to work as much overtime whenever I need a little extra money, and being able to work without being in an office or having someone look over my shoulder 24/7.

Cons

There are not to many downsides, but one of them is the pay could be better for what we do. I mean we do have a pretty hazardous job driving around all day, climbing poles, working around electricity. That's about the only downside i can possibly think of. I really do like working for Comcast!

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Glassdoor has 20,300 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.