Is Comcast a good company to work for as a Tech II, Technical Support?

Tech II, Technical Support professionals working at Comcast have rated their employer with 3.9 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Tech II, Technical Support Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Tech II, Technical Support interview questions at Comcast .

Does Comcast pay Tech II, Technical Support employees well?

Tech II, Technical Support professionals rate their compensation and benefits at Comcast with 3.1 out of 5 stars based on 44 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Tech II, Technical Support salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (205) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3741 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1268 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 848 reviews)); "Good work life balance and learning" ((in 695 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 538 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 305 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 237 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 232 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 200 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 180 reviews))

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Comcast

Comcast Tech II, Technical Support reviews

3.9

72% would recommend to a friend

(44 total reviews)

Brian L. Roberts

95% approve of CEO

71% positive business outlook

Ratings by category

3.5

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

2.8

Diversity & inclusion

2.6

Culture & values

2.5

Work/Life balance

Tech II, Technical Support employees have rated Comcast with 3.9 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Tech II, Technical Support professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Tech II, Technical Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

3.0

Mar 12, 2019

It is a good place to work

Tech

Recommend

CEO approval

Business Outlook

Pros

The company has a lot of resources and takes care of the employee

Cons

Being a technician is challenging work in all forms of weather

4.0

May 24, 2018

Good Company

Tech support

Recommend

CEO approval

Business Outlook

Pros

Very customer service focused - strives to be better

Cons

Be very careful with what you say anything that is heard will be shared at meetings

3.0

Nov 23, 2017

Low pay

Tech

Recommend

CEO approval

Business Outlook

Pros

The techs and direct supervisors aren't bad. We have each other's backs no matter what. Freedom on the road is a plus, couldn't go back to factory life

Cons

Manager and up have no clue..........they try to treat techs like dogs and the pay needs to raise. I've been here three years and make just as much as a new hire out of class, but they want me to train them. Has gone severely downhill since Brian Roberts took over.

Viewing 22 - 24 of 44 Reviews

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Comcast Tech II, Technical Support reviews

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It is a good place to work

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Low pay

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