Comcast reviews

3.8

69% would recommend to a friend

(18,804 total reviews)
avatar

Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

U get 3 days off per week. The perks they give you the ok nothing to brag about.

Cons

To move up you need to be i. The circle or you never move up dont matter how well qualified you are i work from 06/09-08/2020. I can honestly say I waisted 11 yrs of my life .leaving was the best thing I did am in wayyy better place now union job with pension fkcc.

4.0
Jan 14, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great work life balance in the projects.

Cons

Operation projects are pathetic. Avoid the ones having rotational shifts and 24/7 operations.

5.0
Jan 14, 2026

Worth The Challenge

Recommend
CEO approval
Business Outlook

Pros

Competitive Wages/Salaries, Diverse Choice of Jobs Positions, Flexible, Employee Scheduling, Attentive Management, Great Opportunities To Advance Your Position, Wonderful Paid Training For New Hires, Ongoing Training and Support For All Employees, Ability To Make As Much Commission On Sales/Upgrades, Dedicated Manager Support Line, Helpful Programs To Assist You While Helping Customer, Clear Step By Step Guidance Support For Inputting Orders For Customers, Quality Control For Order Accuracy, Fun Employee Incentives, Department Teams, Friendly Team Incentives completions, New Innovative Product Meetings, Approachable, Management Teams, They Expect Your Best, They Show You The Path, They Are Open To Your Suggestions, They Are Understanding, They Expect Rules To Be Followed, They give you Chances, They have Food Pot Lucks often, Statistics Are Transparent, Call Center Director Welcoming, Smiles, Gets To Know Employees, Open Door Policy., Student Tuition Reimbursement Program, Employee Saving Programs, 401K, Retirement Programs, Know The Value Of Customer Service, Help You Develop Your Own Call Flow, Train You On Their Philosophy Of The Customer Phone Call Flow, It's A Job Where You Can Challenge Yourself, A Job You Can Make Goals, A Job Where You Can Develop Many Skills, It's Certainly An Asset On Your Resume, It's Company In Demand, Job Stability, It Offers Mental Health Support, Honors Employee Specific Needs/Emergencies like Pregnacies /Vehicle Accidrnts/Home Fires With Needed Time Off, Competitive Insurance Packages, This Job Will Make You A Winner, Will Teach You How to Be Responsible, Set Priorities, Time Management, How to lead By ExampleGive Away Lots Of Cool Prizes, Service/Product Employee Discounts, Family Discounts, As Much Over Time As You Want But Under The Legal Amount Considered Too Much, opportunity To Pick Up Hours, A Program For Employees To Swap Shifts, Employees Choice Of Set Schedules, Your Are Seen Not Forgotten/Left Behind, Great Vacation Package, Mindful HR Department, Drive Along With An Instaler For A Day, Regular Breaks And Lunch Breaks, Programs Like Einstein that Will Teach You How To Do Every Aspect Of Your Job Step By Step Even In A Pickle, So Handing, Help You Embrace Your Confidence, Present You With Opportunities/Challenges To Be The Best At Your Job, Introduce You To Capabilities/tools You Weren't Even Aware You Had, The Work Floor Isn't Stuffy , Constructive, Or Intimidating, Open Floor With Roomy Cubicles, Free To Creat Your Iwn Cubicle Persona, Ample Space To Place New Important Product Instruction Orr Details, Erogomy Supportive Employee Chairs And Foot Rest, Carpeted Floors, Comfortable Call Center Thermostat Controlled Environment, Perfect Lighting, Monitors All Around Displaying Calls in Que/Waiting, Display Of Departmental And Individual Stats, Flat Screen TV In Your Cubicle For Referencing Channel Line-ups For Customers, To Watch And/Or Troubleshoot A Pay Per View Event For a Customer. Allow You To Be Yourself, Diverse Work Place, Diverse Cultural Managers. Support Promoting Within The Company, Support EQUAL EMPLOYMENT OPPORTUNITIES (EEO) Work Place And In Their Hiring Opportunities/Process. I swear, Virtual Job Positions, Virtual Job Trainings Benefitisl Team Meeting, Conference Call Opportunity For Virtual Employees To Be Included Participate in Teams Updates, Learning, Information, Upgrades And/or Team Fun, Potlucks, They Notice Support Your Creative Capabilities, Will Use Your Creative Arts, Ideas, Hand Writing all Flow skills In/For Daily Oppositions, There's Never A Reason To Be Afraid Or Intimidated With Your Job Positions Or Duties, Help Us Just A Hand Raise Away, Stock Investment Opportunities. I bet I could name about 50 more wonderful details about this employer.

Cons

Call Center Auto Dialer Fast Paced High Call Volume Late Schedules Can Be A Challenging Job Must Be On The Phone/Call W Customers, must Watch Your Call Handle Time, can be tricky, cause you trouble, Expect You To Be On Time And Present Ready To Work Your Shift you Can't Do What You Want or Say What You Want To Fellow Employees Or Customers, Must Be Polite/Pleasant Even If The Customer Isn't or Presented With Challenges, Work Under Pressure, Make Fast Decisions, Sometimes Decisions You Aren't Comfortable With, Keeping Your Cool, Be Yourself, Even If You Have To Creat A New Self Image, It's Ok To Do That, It Just Self Development, You May Do This 100 x In Your Life Span So Don't Be Afraid Of Change, It Will Benefit You And Take You To New Places. A Call Center Job, Environment Can Be Scary, intimidating, Staying Calm Cool , Collected, Stock Investment Opportunities

Viewing 277 - 279 of 18,804 Reviews

Glassdoor has 20,318 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.