Comdata reviews

One person having monopoly over specific tasks. Lack of sharing knowledge from department to department. Many people do the bare minimum. Raises reviewed every 2 years yet no one ever knows anything about when these will hit paychecks. Customer service has gone downhill. Too many customers not enough people to assist them in a timely manner. Disorganized titles and hierarchies.

In my position as an (unecessary) account development specialist, I had limited training, intense micro-management, and expectations were changed at the drop of a hat. When I first started, there was no call quota as long as we set the appointments. Shortly thereafter, we were made to feel bad that we weren't making 40 calls a day and that became the quota. Shortly after that, we were scolded for not making at least 70 calls a day! My manager has a managerial style of treating the employees as children - if one person made a mistake, we all had to feel bad about it. I understand that as a new team, there is a lot of scrutinization from higher up, but that's not the employees' fault. We were all trying our best and I really disliked feeling like I had disapproving eyes staring over my shoulder at all times. This position is unecessary. It's nothing but telemarketing. I felt ashamed to tell that to my family and friends. I spent my day cold calling financial executives, trying to get them to talk to my "director" (the outside sales rep) and hopefully fall for a product that's ultimately a scam. To add to this, I was told by the person that hired me that I would be receiving a commission after 3 months' time for all the appointments I set, but this was chalked up as a "rumor." Pay is minimal. The job is humiliating.