Pros
Comdata offered me a decent bit of flexibility with my work schedule. I was able to work from home on days when I had personal appointments and I never had a request for time off denied. Additionally, I developed a strong relationship with my manager (who is ironically serving his final two weeks as of the date of this review) and a few other bright individuals within the otherwise dull organization.
Cons
Management is unethical. I am aware of multiple instances where my VP as well as other VPs in the organization have made intentional efforts to hide known issues from external and internal stakeholders. Management is unprofessional. As an auditor, I was placed in multiple situations where management openly rejected audit results after being provided with specific regulatory guidance and numerous examples of deficiencies. Management yelled at me and my manager without cause, insulted our intelligence, and pressured us to violate professional audit standards and could not comprehend why we refused to violate said standards. Many VPs and managers are not qualified for the positions that they have and the company fails to recognize the individuals who ultimately drive value. The vast majority of employees refuse to be held accountable for their professional responsibilities and management often assists with excuses instead of making simple process improvements. To my knowledge, the Company does not have a mission, vision, or core values. In short, the Company has no direction. The Company does not care about people. Customer concerns go ignored and in many cases the company deliberately attempts to take advantage of customers through the product fee structure. Additionally, employees are viewed as completely disposable. People are clearly disgruntled and management is either unable to help or does not care. The pay and benefits are below average for the industry. The maximum retirement match of 1% is a complete joke. The company recently renovated the office, but the seating arrangements are horrible. Departments do not sit together. My manager and I were forced to sit around a large group of collections people who were constantly on their phones yelling at our customers. It often was very difficult to focus on our complex and confidential tasks. Our requests to move were repeated denied and our VP legitimately lied to us concerning the status of our requests. I felt undervalued, unappreciated, and unwelcome at Comdata.
