Does Comfort Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Suites employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Comfort Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comfort Suites?

40% of Comfort Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Suites 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Comfort Suites?

Front Desk Agent (69) , Front Desk Receptionist (39) , Housekeeper (33) , Night Auditor (26) , Housekeeping (17) , General Manager (14) , Front Desk Clerk (13) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (11) , Front Desk (9) , Front Desk Supervisor (7) , Breakfast Attendant (6) , Front Desk Manager (6) , Assistant General Manager (5) , Front Office Manager (5)

What are the pros of working at Comfort Suites according to real employee reviews?

"+ Most of the staff are good people" ((in 28 reviews)); "great coworkers, easy going, clean" ((in 14 reviews)); "Friendly staff that is welcoming to all" ((in 11 reviews)); "My particular manager is great and helps out" ((in 10 reviews)); "Good work environment, inclusive management" ((in 8 reviews))

What are the cons of working at Comfort Suites according to real employee reviews?

"Poor Management, GM rarely there or even paying attention" ((in 27 reviews)); "No benefits and franchise owners do not really appreciate their employees." ((in 26 reviews)); "Long hours and not having holidays off" ((in 12 reviews)); "Upper management is aweful." ((in 8 reviews)); "You will get 2 1/2 days of training." ((in 4 reviews))

What are the top reviewed Comfort Suites locations?

Houston , Warner Robins , Charlotte , Greensboro , Raleigh , Arlington , Wenatchee , Mahwah , Moab , Champaign , Mattoon , Virginia Beach , Kenosha , Madison , Oshkosh , Goodyear , Anchorage , Escanaba , Grand Rapids , Louisville , Roswell , New Bern , Wilson , College Station , Dallas , Kingwood , Knoxville , Memphis , Fort Wayne , Brownsburg

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Comfort Suites

Part of Choice Hotels

Comfort Suites reviews

3.2

40% would recommend to a friend

(415 total reviews)

Steve Joyce

59% approve of CEO

47% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Comfort Suites has an employee rating of 3.2 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

415 reviews

3.0

Oct 12, 2012

Easy work, but alot of drama.

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

-you can use your laptop when its slow. -you get to know the regulars. -free coffee -full 8 hour shifts means more money and no boring lunches.

Cons

-massive drama, which management does nothing about. -management does not reprimand employees that are rude with customers if they are friends. -very low pay. -no direct deposit(seriously? who doesn't have that nowadays!?)

4.0

Oct 7, 2012

So far, so good

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Fun, friendly atmosphere. Good coworkers. Great management at my location. Don't mind the hours because it comes with some good slow time and little interaction with customers. The customers are friendly and loyal and like the place for what is offered, which is a good product!

Cons

Would like more hours and a little more direction.

2.0

Sep 25, 2012

Revolving door due to inefficiency of manager

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Good hours , hotel chain is awesome

Cons

Individual owners make hotel or break this one falls short inconsistency in rules.manager is a bully

Viewing 403 - 405 of 415 Reviews

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Jobs at Comfort Suites

Room Attendant Houskeeping

Housekeeping Supervisor

Hotel Housekeeping/Breakfast/Front Desk