Does Comfort Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Suites employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Comfort Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comfort Suites?

40% of Comfort Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Suites 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Comfort Suites?

Front Desk Agent (69) , Front Desk Receptionist (39) , Housekeeper (33) , Night Auditor (26) , Housekeeping (17) , General Manager (14) , Front Desk Clerk (13) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (11) , Front Desk (9) , Front Desk Supervisor (7) , Breakfast Attendant (6) , Front Desk Manager (6) , Assistant General Manager (5) , Front Office Manager (5)

What are the pros of working at Comfort Suites according to real employee reviews?

"+ Most of the staff are good people" ((in 28 reviews)); "great coworkers, easy going, clean" ((in 14 reviews)); "Friendly staff that is welcoming to all" ((in 11 reviews)); "My particular manager is great and helps out" ((in 10 reviews)); "Good work environment, inclusive management" ((in 8 reviews))

What are the cons of working at Comfort Suites according to real employee reviews?

"Poor Management, GM rarely there or even paying attention" ((in 27 reviews)); "No benefits and franchise owners do not really appreciate their employees." ((in 26 reviews)); "Long hours and not having holidays off" ((in 12 reviews)); "Upper management is aweful." ((in 8 reviews)); "You will get 2 1/2 days of training." ((in 4 reviews))

What are the top reviewed Comfort Suites locations?

Houston , Warner Robins , Charlotte , Greensboro , Raleigh , Arlington , Wenatchee , Mahwah , Moab , Champaign , Mattoon , Virginia Beach , Kenosha , Madison , Oshkosh , Goodyear , Anchorage , Escanaba , Grand Rapids , Louisville , Roswell , New Bern , Wilson , College Station , Dallas , Kingwood , Knoxville , Memphis , Fort Wayne , Brownsburg

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Comfort Suites

Part of Choice Hotels

Comfort Suites reviews

3.2

40% would recommend to a friend

(415 total reviews)

Steve Joyce

59% approve of CEO

47% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Comfort Suites has an employee rating of 3.2 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

415 reviews

4.0

Dec 5, 2025

Good job

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Easy to learn and train

Cons

Work holidays and night shifts

1.0

Sep 10, 2025

Horrible place to work

Breakfast attendant

Recommend

CEO approval

Business Outlook

Pros

Good hours discount rooms out of there by noon

Cons

Drama no respect management does not listen this place is not a team

3.0

Jun 18, 2025

Mid

General manager

Recommend

CEO approval

Business Outlook

Pros

Easy brand standards. Choice hotels' PMS is simple to use.

Cons

Lower brand standards than other hotel chains.

Viewing 4 - 6 of 415 Reviews

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Jobs at Comfort Suites

Guest Service Representative 3 to 4 days per week