Commerce Bank reviews

3.9

66% would recommend to a friend

(1,070 total reviews)
avatar

John W Kemper

89% approve of CEO

67% positive business outlook

Commerce Bank has an employee rating of 3.9 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

-Culture good overall, great reputation as a bank, and co-workers seem to be ethical overall -Not a whole lot of pressure to sell products like other larger banks -Very conservative -Bank has been around for 150 years -Lots of opportunities to move up

Cons

-Still uses tons of paper for everything -They seriously need e-signature pads for signing signature cards and loan docs -You spend hours doing maintenance and redundant pushing of paperwork tasks that takes away from time you could be calling customers or out in the field prospecting potential customers -The bank is very conservative so if you work at a branch in a blighted neighborhood it is very hard to get loans and credit card applications approved (you get most of your incentive bonuses for HELOCS, HEILS, RLOCS, and Credit cards, so this important) -An outside consulting firm needs to seriously go undercover and see whats going on: There are lots of people who need to be fired for inappropriate comments, being lazy, and jobs that are seriously useless such as CRF and the people you call just to close out a debit card for fraud (the personal bankers could do this task in the time it takes waiting on hold to speak to a representative). -There is not enough room to write all of the cons, and I seriously wonder if Mr. Kemper even cares.

4.0
Jul 9, 2015

Utility Teller

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, good crew, 401K and insurance are good

Cons

Management would make up the rules as they go. With finance rules should be black and white. Many times management would throw us tellers under the bus for following the policies and approve transactions that have no business getting approved, just because they were either friends with the customer or afraid of angering them.

Viewing 37 - 39 of 1,070 Reviews

Glassdoor has 1,131 Commerce Bank reviews submitted anonymously by Commerce Bank employees. Read employee reviews and ratings on Glassdoor to decide if Commerce Bank is right for you.