Is Commerce Bank a good company to work for?

Commerce Bank has an overall rating of 3.8 out of 5, based on over 1,131 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Commerce Bank to a friend and 66% have a positive outlook for the business. The best reviews about Commerce Bank have been left by employees working as Project Manager , Branch Manager and Assistant Branch Manager .

Does Commerce Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Commerce Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Commerce Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Commerce Bank?

65% of Commerce Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Commerce Bank 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Commerce Bank?

Personal Banker (105) , Personal Banker I (52) , Personal Banker II (39) , Bank Teller (20) , Branch Manager (17) , Assistant Branch Manager (15) , Teller (14) , Project Manager (13) , Product Manager (11) , Analyst (10) , Manager (10) , Software Engineer (9) , Customer Service Representative (8) , Account Manager (7) , Credit Analyst (7)

What are the pros of working at Commerce Bank according to real employee reviews?

"Great culture in many parts of the business" ((in 104 reviews)); "Good benefits and 401knprogram" ((in 94 reviews)); "Great people to work with" ((in 78 reviews)); "pay is good for not requiring a ged or any degree" ((in 64 reviews)); "Work life balance is good and easy going." ((in 43 reviews))

What are the cons of working at Commerce Bank according to real employee reviews?

"Horrible training with high turnover." ((in 15 reviews)); "Upper management doesn't seem to care." ((in 13 reviews)); "Personally I pull in about $20k short of the median salary for my position." ((in 11 reviews)); "Limited growth opportunity in the retail side" ((in 6 reviews)); "Supervisor always LOUD and DISRESPECTFUL" ((in 6 reviews))

What are employees saying about Commerce Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Commerce Bank layoffs and their outlook for job security at Commerce Bank in 2026.

What are the top reviewed Commerce Bank locations?

Kansas City , Saint Louis , Clayton , Springfield , Columbia , Wichita , Kansas City , Overland Park , Shawnee , Lawrence , Cape Girardeau , Saint Charles , Creve Coeur , Peoria , Saint Joseph , New York , Olathe , Town and Country , Bloomington , Blue Springs , Bolivar , Tulsa , Denver , Lenexa , Manhattan , Kirkwood , Grandview , Independence , Saint Ann , Nixa

Commerce Bank reviews

3.8

65% would recommend to a friend

(1,070 total reviews)

John W Kemper

88% approve of CEO

66% positive business outlook

Ratings by category

4.0

Culture & values

3.8

Diversity & inclusion

3.8

Work/Life balance

3.7

Career opportunities

3.5

Senior management

3.4

Compensation and benefits

Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Dec 20, 2019

Wonderful company to work for and feel empowered to make a difference

Private banking representative

Recommend

CEO approval

Business Outlook

Pros

My dear friends at Commerce have consistently gone out of their way to make me feel valued, encouraged, and motivated to perform my best every single day. We believe in the work we do and feel a tremendous sense of accomplishment when it positively impacts the lives of the many, many clients we serve. We participate in multiple community enrichment activities throughout the year, and our leaders are extremely clear about always operating with integrity. At Commerce, I feel like doing good deeds actually equals good business - that's hard to find in an employer and earns a great deal of my trust. Every time something went wrong, I merely needed to ask, and my team have repeatedly shown that they have my back. To any prospective candidate: If you are looking for a home-away-from-home where you can do your true best and know that it will mean something to those around you, Commerce is just the family you've been looking for. Join us!!

Cons

Like every other employer, we find our share of team members who demonstrate resistance to change, over-entitlement, and pessimism. We more than make up for it with good old-fashioned hard work, a supportive atmosphere, and genuine care for each other.

Commerce Bank Response

6y

We know that people are one of our greatest competitive advantages and we value all our employee’s perspectives, so thank you for sharing! We take pride in our work culture and it’s great to see it is being lived throughout the organization. Thank you again for your response and for being a part of the team!

3.0

Dec 15, 2019

EXCELLENT on going management training

Supervisor

Recommend

CEO approval

Business Outlook

Pros

excellent corporate training outside of business line office

Cons

too much politics within management; only those they like are promoted

Commerce Bank Response

6y

We’d like to hear more about the challenges you are seeing in your department with promotions. We want all our employees, especially those in the management training program, to feel empowered and prepared for their next steps at Commerce. Please email us at jobs@commercebank.com so we can get more details and assist you on your career journey.

5.0

Dec 13, 2019

Great place to work

Personal banker ii

Recommend

CEO approval

Business Outlook

Pros

Great benefits, the branch I work at is a great team. I love who I work with and my manager is always going out of her way to please her employees. I highly appreciate that.

Cons

Some of the systems we use are outdated and I think we have too many systems for one customer interaction which can be overwhelming when you have maintenance, other people waiting and other things to do. The expectations are a little too high as well.

Commerce Bank Response

6y

Wow, that is a glowing review and we are flattered by your kind words. We are lucky to have great team members like you working with us! Your thoughtful feedback on systems and customer interactions is appreciated and we will take your suggestions under consideration. Thank you for your review and all your hard work at Commerce!

Viewing 781 - 783 of 1,070 Reviews

Jobs at Commerce Bank

Customer Service Representative

Fraud Investigator - Consumer Servicing, Bankcard Fraud

Commerce Bank

Commerce Bank reviews

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Ratings by demographic groups

Reviews by job title

Wonderful company to work for and feel empowered to make a difference

EXCELLENT on going management training

Great place to work

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