Is Commerce Bank a good company to work for?

Commerce Bank has an overall rating of 3.8 out of 5, based on over 1,131 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Commerce Bank to a friend and 66% have a positive outlook for the business. The best reviews about Commerce Bank have been left by employees working as Project Manager , Branch Manager and Assistant Branch Manager .

Does Commerce Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Commerce Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Commerce Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Commerce Bank?

65% of Commerce Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Commerce Bank 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Commerce Bank?

Personal Banker (105) , Personal Banker I (52) , Personal Banker II (39) , Bank Teller (20) , Branch Manager (17) , Assistant Branch Manager (15) , Teller (14) , Project Manager (13) , Product Manager (11) , Analyst (10) , Manager (10) , Software Engineer (9) , Customer Service Representative (8) , Account Manager (7) , Credit Analyst (7)

What are the pros of working at Commerce Bank according to real employee reviews?

"The culture is great!" ((in 104 reviews)); "Good benefits and 401knprogram" ((in 88 reviews)); "Great people to work with" ((in 79 reviews)); "pay is good for not requiring a ged or any degree" ((in 56 reviews)); "Work life balance is good and easy going." ((in 43 reviews))

What are the cons of working at Commerce Bank according to real employee reviews?

"Upper management doesn't seem to care." ((in 12 reviews)); "Supervisor always LOUD and DISRESPECTFUL" ((in 6 reviews)); "Blatant favoritism." ((in 5 reviews)); "Very political, limited chance for advancement, very POOR pay even if you crush sales annually, and management certainly plays favorites and decides who to promote." ((in 4 reviews))

What are employees saying about Commerce Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Commerce Bank layoffs and their outlook for job security at Commerce Bank in 2026.

What are the top reviewed Commerce Bank locations?

Kansas City , Saint Louis , Clayton , Springfield , Columbia , Wichita , Kansas City , Overland Park , Shawnee , Lawrence , Cape Girardeau , Saint Charles , Creve Coeur , Peoria , Saint Joseph , New York , Olathe , Town and Country , Bloomington , Blue Springs , Bolivar , Tulsa , Denver , Lenexa , Manhattan , Kirkwood , Grandview , Independence , Saint Ann , Nixa

Commerce Bank reviews

3.8

65% would recommend to a friend

(1,070 total reviews)

John W Kemper

88% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Mar 15, 2018

Deposit Operations Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work ethic is recognized and valued

Cons

Some staff members lack One Team mindset

Commerce Bank Response

7y

Thanks for your review and feedback! Appreciation is a huge part of our culture and we are glad to see it is being lived in your department. It is a key aspect of the Commerce Culture and we offer EDGE training for all new employees or current employees who need a refresher. We strive to live our values every day and we appreciate your help to keep it going. Thank you again!

3.0

Mar 12, 2018

Personal Banker

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Honestly a very solid company that has been around for a long time. They are always very encouraging and want to see you constantly improve. There is a very rewarding feeling when you realize the strong customer relationship you have built and the same customers constantly come back to you for help/advice and most of the time you recommend other products to them to help them manage their finances. Once you get the hang of things people will see that and constantly send referrals your way. Remember that referrals are your best friend in this type of work.

Cons

A lot of the challenges faced here are meeting the individual monthly goals. Some months are great and some are very tough. There are no cold calls but rather warm calls to existing customers. Onboarding calls are something you must get used to in this role because they are critical to your success. I would honestly say it is different at every branch depending on the market. Branch traffic can be very busy at times and you will find that this may prevent you from accomplishing what you have planned for each day. I would recommend strongly communicating with your team. Management can be very difficult to deal with at time because they are responsibly for the branch reaching its monthly goals.

5.0

Feb 28, 2018

Talent Acquisition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Collaborative Environment, Career Opportunities and Great Culture

Cons

Commerce Bank is growing and continues to be challenged with technology.

Commerce Bank Response

7y

Thanks for the review, we love our culture too! The spirit of team work and growth mindset is all around here at Commerce. As I’m sure you are aware we are undergoing a large-scale technology project at Commerce to revamp many of our core systems, so keep an eye out for those upgrades! We appreciate you being a part of the team and all your hard work.

Viewing 874 - 876 of 1,070 Reviews

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Deposit Operations Manager

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