Commerce Bank reviews

3.9

66% would recommend to a friend

(1,070 total reviews)
avatar

John W Kemper

89% approve of CEO

67% positive business outlook

Commerce Bank has an employee rating of 3.9 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Aug 17, 2015

Relationship Manager, Private Banking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well branded name for a central mid-size bank. Lots of great people.

Cons

Not the best culture for anyone who is a non-white male, especially in management. It's a good ol' boy system, from Kansas City to St Louis and most of their smaller markets. They lacked vision at their so-called mid market sectors.

2.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

-Culture good overall, great reputation as a bank, and co-workers seem to be ethical overall -Not a whole lot of pressure to sell products like other larger banks -Very conservative -Bank has been around for 150 years -Lots of opportunities to move up

Cons

-Still uses tons of paper for everything -They seriously need e-signature pads for signing signature cards and loan docs -You spend hours doing maintenance and redundant pushing of paperwork tasks that takes away from time you could be calling customers or out in the field prospecting potential customers -The bank is very conservative so if you work at a branch in a blighted neighborhood it is very hard to get loans and credit card applications approved (you get most of your incentive bonuses for HELOCS, HEILS, RLOCS, and Credit cards, so this important) -An outside consulting firm needs to seriously go undercover and see whats going on: There are lots of people who need to be fired for inappropriate comments, being lazy, and jobs that are seriously useless such as CRF and the people you call just to close out a debit card for fraud (the personal bankers could do this task in the time it takes waiting on hold to speak to a representative). -There is not enough room to write all of the cons, and I seriously wonder if Mr. Kemper even cares.

3.0
Aug 15, 2015

Nice Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commerce has many great employee benefits and really nice people. Convenient location downtown KC and close to lots of restaurants for lunch options.

Cons

It's a very conservative bank and some of the policies and practices seem antiquated. Also, It's too bad there is not an onsite cafeteria

Viewing 952 - 954 of 1,070 Reviews

Glassdoor has 1,131 Commerce Bank reviews submitted anonymously by Commerce Bank employees. Read employee reviews and ratings on Glassdoor to decide if Commerce Bank is right for you.