Is Commerce Bank a good company to work for?

Commerce Bank has an overall rating of 3.8 out of 5, based on over 1,131 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Commerce Bank to a friend and 66% have a positive outlook for the business. The best reviews about Commerce Bank have been left by employees working as Project Manager , Branch Manager and Assistant Branch Manager .

Does Commerce Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Commerce Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Commerce Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Commerce Bank?

65% of Commerce Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Commerce Bank 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Commerce Bank?

Personal Banker (105) , Personal Banker I (52) , Personal Banker II (39) , Bank Teller (20) , Branch Manager (17) , Assistant Branch Manager (15) , Teller (14) , Project Manager (13) , Product Manager (11) , Analyst (10) , Manager (10) , Software Engineer (9) , Customer Service Representative (8) , Account Manager (7) , Credit Analyst (7)

What are the pros of working at Commerce Bank according to real employee reviews?

"Great culture in many parts of the business" ((in 100 reviews)); "Good benefits and 401knprogram" ((in 93 reviews)); "Great people as well!" ((in 80 reviews)); "pay is good for not requiring a ged or any degree" ((in 57 reviews)); "Work life balance is good and easy going." ((in 49 reviews))

What are the cons of working at Commerce Bank according to real employee reviews?

"Upper management doesn't seem to care." ((in 14 reviews)); "Low salaries and poor investment in technology" ((in 10 reviews)); "Supervisor always LOUD and DISRESPECTFUL" ((in 6 reviews)); "Blatant favoritism." ((in 4 reviews)); "lack of ethnic diversity; but Senior Leadership is aware and working genuinely to bring diversity" ((in 3 reviews))

What are employees saying about Commerce Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Commerce Bank layoffs and their outlook for job security at Commerce Bank in 2026.

What are the top reviewed Commerce Bank locations?

Kansas City , Saint Louis , Clayton , Springfield , Columbia , Wichita , Kansas City , Overland Park , Shawnee , Lawrence , Cape Girardeau , Saint Charles , Creve Coeur , Peoria , Saint Joseph , New York , Olathe , Town and Country , Bloomington , Blue Springs , Bolivar , Tulsa , Denver , Lenexa , Manhattan , Kirkwood , Grandview , Independence , Saint Ann , Nixa

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Commerce Bank

Commerce Bank reviews

3.8

65% would recommend to a friend

(285 total reviews)

John W Kemper

88% approve of CEO

66% positive business outlook

Ratings by category

4.0

Culture & values

3.8

Diversity & inclusion

3.8

Work/Life balance

3.7

Career opportunities

3.5

Senior management

3.4

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

285 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Apr 23, 2019

Personal Banker Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay and ample training

Cons

Other tellers not so friendly

Commerce Bank Response

Thank you for your review and feedback. We’re pleased that you were happy with our Total Rewards package and the training you received but are sad to see that the working environment wasn’t the experience we strive for. Our open and positive culture is a huge part of what makes Commerce a great place to work, so we’d like to hear more about your experience. Please email us at jobs@commercebank.com to tell us more.

1.0

Mar 28, 2019

Definitely not recommend

Retail personal banker

Recommend

CEO approval

Business Outlook

Pros

Good pay, really nothing else

Cons

Steep sales goal, lack of customer focus, far below average management, apathetic staff

Commerce Bank Response

First, thank you for your three plus years at Commerce. We appreciate all the hard work you put in with us during that time. We’re glad you were pleased with the total compensation package but disappointed that the rest of your experience wasn’t what you were looking for. In the past few years we have made some adjustments to our retail branches and transformed the Teller role into a Personal Banker position. Personal Bankers not only perform transactions but also assist customers with their other financial challenges. This does involve some sales and production goals, and this kind of role isn’t a fit for everyone. We offered training and support to make the transition seamless for staff and managers and we’re sorry to hear that wasn’t your experience. We’d like to hear more, please message us at jobs@commercebank.com.

5.0

Mar 24, 2019

Great environment

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere, amazing coworkers, great pay

Cons

Long training, part time workers required to work Saturdays

Commerce Bank Response

Hi and thank you for your review! Our re-vamped retail banking training program is fairly new, and we are always looking for suggestions to improve, so we appreciate your thoughts. We will take your feedback under advisement. Welcome to the Commerce team!

Viewing 220 - 222 of 285 Reviews

Jobs at Commerce Bank

Commercial Banking Specialist