Commerce reviews

3.8

67% would recommend to a friend

(30 total reviews)
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Travis Hess

71% approve of CEO

40% positive business outlook

Commerce has an employee rating of 3.8 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

30 reviews
3.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Exciting industry to be a part of. The product has a lot to offer itself.

Cons

leadership mostly looking out for themselves not the success of their reps.

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Commerce Response
4mo
Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration as we continue to enhance the employee experience. If you’d like to share more, please feel free to reach out to us at talentacquisition@commerce.com
3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, my experience at (Big)Commerce was positive. The culture was strong when I joined the company in 2022 - very flexible, "unlimited" PTO, promote from within, etc. I believe the product is solid and leadership has made some smart and acquisitions to complement the eCommerce platform. There are some tenured and knowledgeable folks in the sales org.

Cons

There has been a fair amount of turnover recently including layoffs. The company's direction has been somewhat unclear as well. While I feel the product is solid, brand recognition is still lacking compared to competitors. Not a reliable or stable place to be in my opinion.

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Commerce Response
4mo
Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration as we continue to enhance the employee experience. If you’d like to share more, please feel free to reach out to us at talentacquisition@commerce.com
5.0
Jan 27, 2026

Improvements are coming

Recommend
CEO approval
Business Outlook

Pros

- Fast paced environment, a lot of great people to learn from - Product improvement is a heavier focus - Positive Leadership changes - Great people & fun challenges

Cons

- Product has historically struggled - Layoffs lower morale

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Commerce Response
4mo
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please feel free to email us at talentacquisition@commerce.com or reach out to your HRBP.
Viewing 7 - 9 of 30 Reviews

Glassdoor has 47 Commerce reviews submitted anonymously by Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Commerce is right for you.