Does Community Choice Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Choice Financial employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Community Choice Financial. This rating has improved by 56% over the last 12 months.

How satisfied are employees working at Community Choice Financial?

72% of Community Choice Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Choice Financial 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Community Choice Financial?

General Manager (50) , Store Manager (26) , Manager (23) , Customer Service Representative (20) , Customer Service Representative (CSR) (18) , Director (13) , District Manager (12) , District Director of Operations (7) , ASM- Assistant Store Manager (5) , Assistant Manager (5) , Teller (5) , Director of Operations (4) , Branch Manager (3) , Customer Advocate (3) , Financial Analyst (3)

What are the pros of working at Community Choice Financial according to real employee reviews?

"Like family benefits are good" ((in 16 reviews)); "Some coworkers were great and supportive" ((in 12 reviews)); "Great team!" ((in 12 reviews)); "We used to have great leadership and now it’s awful from the top down." ((in 11 reviews)); "based culture." ((in 5 reviews))

What are the cons of working at Community Choice Financial according to real employee reviews?

"Antagonistic upper management." ((in 18 reviews)); "Their management is absolutely terrible, with unorganized processes and poor communication." ((in 9 reviews)); "You are going to deal with a lot of angry customer and sometimes the managers dont help you" ((in 7 reviews)); "Long hours, but if you can work around them then it’s do" ((in 6 reviews)); "The insurance is expensive and doesn't cover much." ((in 5 reviews))

What are employees saying about Community Choice Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Community Choice Financial layoffs and their outlook for job security at Community Choice Financial in 2026.

What are the top reviewed Community Choice Financial locations?

Dublin , Dallas , Carrollton , Columbus , Wichita , Atlanta , Birmingham , Phoenix , Winona , Cleveland , Miami , Cleveland , Jackson , Los Angeles , Savannah , Houston , Biloxi , Indianola , Chattanooga , Cleveland , Eupora , Brookhaven , Lucedale , Cincinnati , Lancaster , California City , Sacramento , Las Vegas , New Iberia , Hialeah

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Community Choice Financial

Community Choice Financial reviews

3.9

72% would recommend to a friend

(119 total reviews)

Kyle Hanson

73% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Career opportunities

3.9

Culture & values

3.9

Senior management

3.9

Compensation and benefits

3.7

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

119 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jan 7, 2022

Great Company (if you like to work in a ever changing environment)

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Full time work, competitive pay.

Cons

Policy updates almost every day.

5.0

Oct 9, 2021

Great company, easiest job ever!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Laid back environment, great people, super easy job, good pay for area.

Cons

Not a lot of room to move up, pretty much have to wait for someone to quit or retire to become a store manager. A lot of turnover with rookie CSR's.

4.0

Sep 8, 2021

Could be worse, could be better.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

PTO, great store manager, and great customers.

Cons

Poor upper management, low pay for such a high stress environment, always feeling unappreciated even when you do your best, expected to how to do everything and no room to make even the smallest mistake.

Viewing 97 - 99 of 119 Reviews

Jobs at Community Choice Financial

Assistant Store Manager

Assistant Store Manager

Subgerente de tienda bilingüe

Assistant Store Manager

Customer Service Representative

Community Choice Financial reviews FAQs

Reviews Community Choice Financial reviews

Community Choice Financial

Community Choice Financial reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Great Company (if you like to work in a ever changing environment)

Great company, easiest job ever!

Could be worse, could be better.

Jobs at Community Choice Financial

Community Choice Financial reviews FAQs

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