Does Community Choice Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Choice Financial employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Community Choice Financial. This rating has improved by 56% over the last 12 months.

How satisfied are employees working at Community Choice Financial?

72% of Community Choice Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Choice Financial 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Community Choice Financial?

General Manager (50) , Store Manager (26) , Manager (23) , Customer Service Representative (20) , Customer Service Representative (CSR) (18) , Director (13) , District Manager (12) , District Director of Operations (7) , ASM- Assistant Store Manager (5) , Assistant Manager (5) , Teller (5) , Director of Operations (4) , Branch Manager (3) , Customer Advocate (3) , Financial Analyst (3)

What are the pros of working at Community Choice Financial according to real employee reviews?

"1. Prior to CCFI buying out TMX.... pay was good... pay cut was drastic." ((in 19 reviews)); "Like family benefits are good" ((in 17 reviews)); "We used to have great leadership and now it’s awful from the top down." ((in 14 reviews)); "Some coworkers were great and supportive" ((in 13 reviews)); "Great team!" ((in 12 reviews))

What are the cons of working at Community Choice Financial according to real employee reviews?

"Antagonistic upper management." ((in 17 reviews)); "Horrible management starting at Director level and getting worse the higher it went." ((in 10 reviews)); "You are going to deal with a lot of angry customer and sometimes the managers dont help you" ((in 9 reviews)); "no work life balance ." ((in 7 reviews)); "Had little to no training before being put in front of the customers" ((in 6 reviews))

What are employees saying about Community Choice Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Community Choice Financial layoffs and their outlook for job security at Community Choice Financial in 2026.

What are the top reviewed Community Choice Financial locations?

Dublin , Dallas , Carrollton , Columbus , Wichita , Atlanta , Birmingham , Phoenix , Winona , Cleveland , Miami , Cleveland , Jackson , Los Angeles , Savannah , Houston , Biloxi , Indianola , Chattanooga , Cleveland , Eupora , Brookhaven , Lucedale , Cincinnati , Lancaster , California City , Sacramento , Las Vegas , New Iberia , Hialeah

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Community Choice Financial

Community Choice Financial reviews

3.9

72% would recommend to a friend

(119 total reviews)

Kyle Hanson

73% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Career opportunities

3.9

Culture & values

3.9

Senior management

3.9

Compensation and benefits

3.7

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

119 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Feb 21, 2021

Good place to work

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, steady hours, competitive wage

Cons

Not very many at all

5.0

Jan 11, 2021

Phenomenal workplace

Regional

Recommend

CEO approval

Business Outlook

Pros

Company cares about their employees Great pay and incentives Great company to work for and well established company with years of experience and knowledge of team members.

Cons

Traveling in the snow long distance.

5.0

Jan 11, 2021

Best of the Best

Regional vice president

Recommend

CEO approval

Business Outlook

Pros

Fair and honest company, that truly cares for both its associates and customers. CCFI offers great benefits, incentives, flexible work schedules, and a family oriented work environment. I feel appreciated and believe the leadership team welcomes and values input from all associate levels.

Cons

Project deadlines can be short at times, as is with most companies of our size.

Viewing 103 - 105 of 119 Reviews

Jobs at Community Choice Financial

Career Day in Coolidge, AZ!

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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Community Choice Financial reviews

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