Does Community Choice Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Choice Financial employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Community Choice Financial. This rating has improved by 56% over the last 12 months.

How satisfied are employees working at Community Choice Financial?

72% of Community Choice Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Choice Financial 3.7 out of 5 for work life balance, 3.9 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Community Choice Financial?

General Manager (50) , Store Manager (26) , Manager (23) , Customer Service Representative (20) , Customer Service Representative (CSR) (18) , Director (13) , District Manager (12) , District Director of Operations (7) , ASM- Assistant Store Manager (5) , Assistant Manager (5) , Teller (5) , Director of Operations (4) , Branch Manager (3) , Customer Advocate (3) , Financial Analyst (3)

What are the pros of working at Community Choice Financial according to real employee reviews?

"Like family benefits are good" ((in 16 reviews)); "Some coworkers were great and supportive" ((in 12 reviews)); "Great team!" ((in 12 reviews)); "We used to have great leadership and now it’s awful from the top down." ((in 11 reviews)); "based culture." ((in 5 reviews))

What are the cons of working at Community Choice Financial according to real employee reviews?

"Antagonistic upper management." ((in 18 reviews)); "Their management is absolutely terrible, with unorganized processes and poor communication." ((in 9 reviews)); "You are going to deal with a lot of angry customer and sometimes the managers dont help you" ((in 7 reviews)); "Long hours, but if you can work around them then it’s do" ((in 6 reviews)); "The insurance is expensive and doesn't cover much." ((in 5 reviews))

What are employees saying about Community Choice Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Community Choice Financial layoffs and their outlook for job security at Community Choice Financial in 2026.

What are the top reviewed Community Choice Financial locations?

Dublin , Dallas , Carrollton , Columbus , Wichita , Atlanta , Birmingham , Phoenix , Winona , Cleveland , Miami , Cleveland , Jackson , Los Angeles , Savannah , Houston , Biloxi , Indianola , Chattanooga , Cleveland , Eupora , Brookhaven , Lucedale , Cincinnati , Lancaster , California City , Sacramento , Las Vegas , New Iberia , Hialeah

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Community Choice Financial

Community Choice Financial reviews

3.9

72% would recommend to a friend

(119 total reviews)

Kyle Hanson

73% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Career opportunities

3.9

Culture & values

3.9

Senior management

3.9

Compensation and benefits

3.7

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

119 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Oct 7, 2020

Times change

Manager

Recommend

CEO approval

Business Outlook

Pros

Low income for managers. Tellers seems to make more overall

Cons

No incentive for managers. Company has changed a lot as companies do, however they always seems to take things away from the managers. Current bonus program is pretty much impossible using current tools available for the loan products.

1.0

Aug 23, 2020

Corrupt company with a classist glass ceiling. This place will ruin your life

Human resources

Recommend

CEO approval

Business Outlook

Pros

The building is nice.. thats about it.

Cons

Pay- they judge you based on your societal class to determine what you might see as good pay, but don't actually pay you what you deserve for the amount of work you end up doing. Hostile Condescending Corrupt- executives cover up for each other, pay people off to keep them quiet. Policies- stone ages patriarchy type policies

2.0

Sep 30, 2019

Very easy job, no incentive

Store manager

Recommend

CEO approval

Business Outlook

Pros

This job is very simple to perform and to be successful in. Management is easy to work for.

Cons

Little to no incentive. Bonus structure is lacking.

Viewing 109 - 111 of 119 Reviews

Jobs at Community Choice Financial

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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Community Choice Financial

Community Choice Financial reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Times change

Corrupt company with a classist glass ceiling. This place will ruin your life

Very easy job, no incentive

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