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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(351 total reviews)

Kyle Hanson

70% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

351 reviews
1.0
Aug 19, 2017

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They're really good about working with you when you need an off day.

Cons

The insurance is expensive and doesn't cover much. The hours are horrible.

4.0
Jun 9, 2017

A little different!

Recommend
CEO approval
Business Outlook

Pros

I love the more casual work environment (even our President wears jeans to work)! A benefit is the smaller corporate environment means you know most everyone.

Cons

There really isn't a true structure to the job families. For example, while you can learn and grow, many times, there is no "next level" to promote to, regardless of whether a position became available.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and funny management, coworkers are nice and helpful, good location, paid on-site training, certification reimbursement, good place to start but not to stay.

Cons

Long call ques, mandatory on call, more call center focused than IT Service Desk, extreme BURNOUT, No room for internal growth, poor health benefits,

Viewing 130 - 132 of 351 Reviews

Glassdoor has 363 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.