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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.9

72% would recommend to a friend

(119 total reviews)

Kyle Hanson

73% approve of CEO

67% positive business outlook

Reviews by job title

119 reviews

Reviews about "Compensation"

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1.0
Nov 14, 2025

Garbage

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There aren’t any for average employees but it looks like executives have a great time.

Cons

-pay -pay -pay -SVPs who constantly post online bragging about their lavish lifestyles. Glad someone is benefiting from the bonuses you snatched from us! I’ve struggled to pay my mortgage since March but as long as the execs are able to live in luxury I guess the rest of us can make sacrifices.

avatar
Community Choice Financial Response
6mo
Thanks for your feedback. The Company is committed to creating a positive working environment for our employees and are disappointed (and disheartened) to hear that you had a negative experience. We value all feedback and will consider your specific concerns as we continue to find ways to improve both the employee and customer experience through our policies, processes, and interactions.
1.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Long time relationships with peers

Cons

Pay plan is $19 an hour for GM and 5% of monthly store profit (which the company takes a portion of every chance they get) so if you only profited 5k for the month, congrats you just worked 160 hours to make 3k a month while being responsible for a whole teams, their progress and the stores progress! A couple years ago it was easy to make over $60k at Titlemax. Before CCFI bought Titlemax, there was a new loan bonus and profit bonus, now it is only profit and a FRACTION of what it used to be.

2.0
Nov 7, 2025

Are You Serious About Change?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers who become like family

Cons

Although I’m just as angry about the way this place has treated us as everybody else, I’m gonna try to write this in a constructive manner and hopefully the message will be received like it’s intended to be. We got a email today from the President of the company thanking us and showing us appreciation. I will take that as a good faith first step to address the concerns and feedback that the company has gotten on here and elsewhere. It sounds like the message has at least been heard. While it is genuinely nice to get a thank you, I hope that you guys don’t think it will be enough. Like I said, if this is a first step toward treating us better, great, I hope it is. But ultimately, you’re going to have to literally put your money where your mouth is. A thank you is nice, but it will be hollow without being backed up financially. Make us whole for the bonus you took from us. Reinstate a higher hourly wage. Reward us financially for good performance. Be transparent about the operations of the company. Have the executives come out and spend time with us and listen to what we have to say. I guarantee you that if you start paying us well again, we will work harder to make money for you and everybody will benefit. We don’t mind being challenged on our performance and held to high standards as long as we are compensated well and fairly. If you want the image of this company to improve, do substantial things to get it done. I appreciate the email.

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Community Choice Financial Response
6mo
We value your honest feedback. We are always striving to improve and will take your feedback into consideration. Thank you so much for taking the time to leave a review.
Viewing 16 - 18 of 119 Reviews

Glassdoor has 368 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.