This company is a joke, and not even a good one. I worked for a solid, well established company that fell on hard times during Covid. The corporate environment was decent, coworkers were respectful and friendly, and the corporate system ran like a well oiled machine.
Then we "merged" with CCF, and it ended up being a hostile takeover. Their management is absolutely terrible, with unorganized processes and poor communication. CCF threatened to take away our PTO, gave us way more expensive insurance, and have either laid off most employees or pushed them to quit. They came in originally saying that they wanted to look at both companies and take the best of both worlds..... they really came in and cancelled all of our accounts, turned off our email that we used to contact vendors without notifying us prior, and told us to change everything to their system. I have never minded change, but a lot of their systems are absolutely archaic because they won't pay for better systems. The accounting department basically went back 20 years. We used Oracle, which is perfect for a large corporate accounting system. Let's just say what CCF uses is clearly meant for a small business with maybe a few locations, not a billion dollar company with 700 locations.
CCF claims up and down to be Sarbanes-oxley compliant, and they are definitely not. They don't even push landlords for W-9s and get penalties every year for 1099s. That's pathetic.
Aside from general bad business practice, it's obvious that something very sketchy is going on monetarily in the company. They are secretive about things that should be open information (like telling field management about the expenses of the stores they manage). They have money for mergers, but have to scrounge and borrow to actually get their bills paid every month.
Their IT help desk is awful. We used to be able to get an issue fixed in 5 minutes. Now we're lucky to hear back in 2 hours, and usually that time is spent on hold trying to reach someone, just wasting company time. New IT management cusses out CIC employees and made large changes that had to be undone because they didnt have the authority to make those calls.
They also are generally petty, like giving their original CCF employees a paid holiday for black Friday but making our company work.
Just avoid this company. Morale is too low and nobody's mental health is worth sacrificing