Commvault reviews

3.9

71% would recommend to a friend

(1,162 total reviews)
avatar

Sanjay Mirchandani

89% approve of CEO

71% positive business outlook

Commvault has an employee rating of 3.9 out of 5 stars, based on 1,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commvault employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay was good. That's about it

Cons

My comments are limited to what I experienced in 2016: Making wrong hires in the sales, BD functions; continuously. I know some are hired more for looks than anything else. The indecision of senior management sitting in APAC Lots of backstabbing by colleagues In my 20 years of corporate life, probably the worse firm at least for what I experienced in the Singapore office. For a small firm with about 35 people, its shocking.

2.0
May 31, 2019

Customer Support Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Pay. Good tool. lots to learn. Free food and good office setup.

Cons

1. The support team is new and the team management has no idea of creating a good atmosphere for ppl coming in. 2. They panic and put pressure on the team. 3. Just 15 days and you are expected to know in and out of the commvault tool. 4. Team management should understand what is load balance and look into how many hours people are spending on work and breaks. 5. Some people enjoy 3 tea breaks and 2 food breaks that add up the pressure on other engineers. But management never bats an eye on this. 6. Expecting the quantity is fine, but look into the quality as well. Some people create multiple duplicate cases for an existing case and showcase the count for every week. 7. Please review at least 3 cases of every engineer for every week to see what kind of work is being done by your team. Just don't go by count.

2.0
Sep 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Good colleagues to work with on the floor. Pay is decent for the industry. Good backup technology which is industry leading.

Cons

Culture has died off recently. Most people are concerned about offshoring and managent is too blind to notice. Poor work life balance, work through your lunch and overtime without pay. You will be made to feel bad if you work from home. Its all about you know to be recognised.

avatar
Commvault Response
7y
Thanks for taking the time to leave a review. I encourage you to please come and have a chat with me directly, or have a chat with your manager if you are having any challenges with work/life integration. Our business in India has increased significantly, which is a great thing, with many new customers and GSIs being onboarded and joining our Commvault community. The India business hours straddle between our APAC and EMEA centers, based in Sydney and Reading, which results in a sub-optimal experience for our Indian based customers. In addition, the mismatched time zone alignment adds additional load for our support teams in both APAC & EMEA. Therefore, with the growth of the India market and our ongoing investment in our partners and GSIs, we have decided to invest in a local support presence in Bangalore, India. This new center will be tasked with servicing local India region volume, and not our broader global customer base. We currently have similar centers in both China (Beijing & Shanghai), and Japan (Tokyo), and see this as the optimal approach to providing a localized support experience within a global support model. This will also ease regional India based loading in our APAC and EMEA centers. Further, we are continuing to invest in our existing centers, and currently, have open engineer roles for our Sydney center which we are actively recruiting for. This is an exciting time for everyone at Commvault, with new opportunities and projects to get involved with. – Mark Schmidt (Regional VP, Customer Support, APAC)
Viewing 517 - 519 of 1,162 Reviews

Glassdoor has 1,345 Commvault reviews submitted anonymously by Commvault employees. Read employee reviews and ratings on Glassdoor to decide if Commvault is right for you.