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      Commvault

      Engaged Employer

      Commvault reviews

      3.8

      71% would recommend to a friend

      (1,161 total reviews)
      avatar

      Sanjay Mirchandani

      90% approve of CEO

      68% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Senior management

      Commvault has an employee rating of 3.8 out of 5 stars, based on 1,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commvault employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Oct 11, 2017

      Boys Club

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice building in good location in your in NJ and don't want to commute to New York City every day

      Cons

      Sexual discrimination overt and NOP. No women on the board, in the c-suite or even VPs. Women steer clear--no place to build a career.

      avatar
      Commvault Response
      8y
      One of our values at Commvault is to treat others as they’d like to be treated, which means a commitment to diversity and inclusion, and we are proud to count women among our vice presidents and in key leadership roles. I’m passionate about Commvault being a place to build a career for all people and all genders. We have a proud record of being a diverse company and believe strongly that what makes us different makes us strong. At Commvault, in technology, and in business today overall, I agree there is a real need to focus on helping to support and grow the balance of women in leadership through both formal ways (like our many Women in Technology chapters around the world) as well as informal ways … mentoring, development, and open dialogue. Please consider reaching out to me directly, I would very much like to discuss more about your experience, my door is open. – Jesper Helt – CHRO
      5.0
      Jul 10, 2017

      Silicon Valley campus right in the middle of Jersey.

      Customer support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The structure in support / engineering is perfect for learning and advancing. The work you put in to learning the software and to hone your technical prowess is always seen and noticed. If you can "wow" management, don't be surprised if you get recognized for it. -The campus is beautiful and large with trails running through the perimeter. -The Barista Bar and Byte Cafe are awesome, with great prices, not to mention amazing breakfast sandwiches. -The progression on the support floor is great with positions opening up constantly as Tier 2's move on to supervisor or other non-support roles. The progression within support is as follows: Frontlines -> Tier 1 engineer in a focus group ->Tier 2 engineer in a focus group -> Supervisor (15 of them) -> Manager (5 of them) -> Director -> VP. -Management is always looking to improve upon Standard Operating Procedure and are not afraid of trying new things, or fielding ideas directly from the engineers themselves. -Support has a team dedicated to enabling them (SET) and promoting learning through classes, online videos with Quizes and tests, etc. -Commvault support is absolutely mind blowing. In a critical situation, a customer will get a callback within one hour from an engineer ready for a remote session to get things up and running. This leads to happy customers, and quick resolution. -The metrics used to judge your efficiency such as cases closed, cases taken, Time to Close 24 hour / 5 day, and Time duration are all very fair metrics that are tracked by the ticketing system. -Games such as Air Hockey, constant tournaments for Magic the Gathering, Arcade games, Pinball, Pool, you name it, Commvault has it on one of its floors. -Free Ice cream on Fridays in the summer!!!

      Cons

      -The environment can be a little "clicky", and favors those who are good at making friends and showing willingness to learn.

      avatar
      Commvault Response
      8y
      Thank you for taking the time to write a review we always welcome and appreciate the feedback. I am happy to hear that you are enjoying your experience as a member of our highly talented and passionate customer support team. As a company, we pride ourselves in putting our customers first and ensuring quick resolution to any issues that may arise. As we continue to grow, we recognize the success and impact our employees have and focus on providing growth opportunities allowing each employee to reach their full potential. I am glad you are taking advantage of our beautiful campus and the many amenities offered that make Commvault such a wonderful place to work. I appreciate your review and hope you continue making an impact and enjoying your experience with Commvault moving forward. – Jesper Helt – CHRO
      2.0
      Apr 21, 2017

      Sales

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product. Solid customer service.

      Cons

      Company's attempts to reinvent itself is causing significant dislocation among employees and customers. Sales churn is level is terrible. Influx of Oracle staff that don't understand the IT/cloud industry is distractive.

      avatar
      Commvault Response
      9y
      Thank you for taking the time to provide us with your feedback and this review. I agree that we have a fantastic product and that we have an incredible asset in our customer support team who boast a 98% customer satisfaction score. I acknowledge that change is a constant at Commvault but to me, that’s a fact of life when you are in tech and while it can be hard it also keeps us all fresh and moving forward. As an organization, we want to continue to push for disruptive innovation – and reinventing ourselves - to stay relevant to our customers and as such fuel our continued growth. That’s been the hallmark of Commvault for the past 20 years and will continue to be for the 20+ years ahead. I acknowledge that change can be taxing and that we are not perfect but I firmly believe we are getting better as also evidenced by the significant reduction we have seen in sales attrition over the past year, as well as the industry low attrition we enjoy as a company overall. Our Vaulters come from many different backgrounds, organizations, and locations. We want the best at Commvault and will continue to hire top talent from across the tech industry who can bring new experiences and perspectives and who wants to contribute to the journey we are on. I encourage you to reach out directly to your HRPB or myself if you wish to discuss any specifics. I would like to thank you again for sharing your feedback - it is such a significant part of our culture and values and we will be sure to share your comments and suggestions with leadership. – Jesper Helt – CHRO
      Viewing 142 - 144 of 1,161 Reviews
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      ReviewsCommvault reviews

      Glassdoor has 1,344 Commvault reviews submitted anonymously by Commvault employees. Read employee reviews and ratings on Glassdoor to decide if Commvault is right for you.