Compass Agent Operations Associate reviews

4.6

88% would recommend to a friend

(251 total reviews)
avatar

Robert Reffkin

96% approve of CEO

76% positive business outlook

Agent Operations Associate employees have rated Compass with 4.6 out of 5 stars, based on 251 company reviews on Glassdoor. This indicates that most Agent Operations Associate professionals have an excellent working experience there. Compass is rated in line with the average (within 1 standard deviation) by Agent Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

251 reviews
5.0
May 8, 2020

The best of the best!!!

Recommend
CEO approval
Business Outlook

Pros

Leadership, philosophy, vision, guiding principles, technology, innovation, client care, tools, amazing work atmosphere, ethical, focused, ethical...

Cons

New to Philly area and there are not enough offices yet.

5.0
Feb 26, 2020
Recommend
CEO approval
Business Outlook

Pros

If you have a growth mindset and a desire to do good in the world, there are very few things not to like about Compass. I can to Compass four years ago when it was but a scrappy startup with a big dream and a lot of passion and determination. Only a handful of agents and a tiny team of incomparable staff (most if not all of whom are still with the company) worked out of several temp offices, learned growing technology that was changing by the day, held together evolving systems with love and grit... and blatantly ignored the sneers and jeers of our competitors. Many things are different today, but the core of the company is exactly the same as it was the first time I met Robert Reffkin: Compass is a place where good people do great work and elevate the entire industry along the way. What’s really been valuable to watch is the evolution — the fine-tuning, if you will — of those big ideas into core values that shape our every day, into tools designed to make our lives better and our industry more ethical, into brand pieces that honor the client as much as they honor the company and into leadership who have similarly pushed themselves to grow. They ask questions to truly listen, humbly acknowledge mistakes, understand the social and economic impacts of our collective efforts. They prioritize tough conversations (and action!) about racism and gender inequality...and the importance of people over profits. The chance to observe this growth has paid dividends — both tangible and intangible in my own career and at home. I’ve made friends for life, shared laughs and sorrows with people who feel like family, and I’ve been reminded that our purpose on this planet isn’t to simply get up, do the work, rinse and repeat — it’s to meaningfully connect with others, to give back in every way we can and to push one another to be better every single day.

Cons

If you’re looking for a place to coast while you collect a paycheck, this is most certainly not it. I understand HQ has its own special breed of hustle, which could probably be daunting to some....and exhausting to others. My biggest complaint is that we can’t see all of Robert’s best ideas come to life at the snap of the fingers....Rome was not built in a day!

Viewing 214 - 216 of 251 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.