Compass Agent Operations Associate reviews

4.6

88% would recommend to a friend

(251 total reviews)
avatar

Robert Reffkin

96% approve of CEO

76% positive business outlook

Agent Operations Associate employees have rated Compass with 4.6 out of 5 stars, based on 251 company reviews on Glassdoor. This indicates that most Agent Operations Associate professionals have an excellent working experience there. Compass is rated in line with the average (within 1 standard deviation) by Agent Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

251 reviews
4.0
Dec 15, 2019
Recommend
CEO approval
Business Outlook

Pros

A very upbeat workplace that offers a lot of technical support to agents. IT is excellent and responds quickly to requests. Very smart and ambitious people who are driven to succeed so it's a very good environment in that way.

Cons

Some agents feel overwhelmed by the pace of new technology and the overwhelming positivity. Any problem you have is assumed to be a problem of your attitude instead of something structural that needs to be addressed.

1.0
Dec 4, 2019

They lie about their technology. It sucks.

Recommend
CEO approval
Business Outlook

Pros

They spend more money than they make so it looks great!

Cons

Several: - Compass says it is revolutionizing the home buying/selling process by creating superior technology. Compass has been around for 7 years and still has absolutely zero technological advantage over a low/mid-range small-town local brokerage. They use gmail & facebook, tools any 5th grader can sign up for. - Compass is run by an inspirational aging peppy millennial, not unlike Adam Neuman, who likes to stand in front of compass offices and hand passer-bys cake pops. He frequently sends long emotional emails about past moments from his life & asks agents to buy compass stock. - Compass is incredibly arrogant and does embarrassingly tacky things like stamping their logo all over legal documents and real estate contracts. - Compass has raised $1.5 billion dollars in venture capital, the majority from Softbank, and frequently boasts about its fundraising on social media. Even though they have never turned a profit & they refuse to open their books. - They use the majority of their fundraising dollars to lure top-producing agents away from their brokerages with massive signing bonuses and unrealistic commission spits. Yet they claim they are growing organically. - Amateur C-level management continuously fleeing & being replaced by more amateurs with little to no real life real estate experience

4.0
Oct 13, 2019

Great place

Recommend
CEO approval
Business Outlook

Pros

Innovative and always growing workplace

Cons

Large company that is always changing

Viewing 223 - 225 of 251 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.