Does Compass Experience Labs pay their employees well?

According to anonymously submitted Glassdoor reviews, Compass Experience Labs employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Compass Experience Labs. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Compass Experience Labs?

72% of Compass Experience Labs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Compass Experience Labs 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Compass Experience Labs?

Customer Service Representative (14) , Team Leader (11) , Customer Service Representative (CSR) (5) , Customer Support Associate (5) , Team Lead (5) , Customer Service (4) , Customer Service Associate (4) , Customer Service Agent (3) , Director of Operations (2) , HR Assistant (2) , IT Support Associate (2) , IT Support Specialist (2) , Program Lead (2) , Trainer (2) , Workforce Real Time Analyst (2)

What are the pros of working at Compass Experience Labs according to real employee reviews?

"life balance and permanent work from home" ((in 13 reviews)); "The culture is great as a whole." ((in 8 reviews)); "I love working in this company since the management and people are great!" ((in 7 reviews)); "Good work/life balance" ((in 5 reviews)); "Decent Benefits" ((in 5 reviews))

What are the cons of working at Compass Experience Labs according to real employee reviews?

"Very bad management, TLs, SOMs and OMs doesnt know what to do." ((in 10 reviews)); "Compensation package is limited to salary, without traditional Mexican l" ((in 3 reviews))

What are the top reviewed Compass Experience Labs locations?

Columbus , Lindale , Cleveland , Dayton , Colorado Springs , Williamsport , Gainesville , Palm Coast , Brooklyn Park

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Compass Experience Labs

Compass Experience Labs reviews

4.0

72% would recommend to a friend

(103 total reviews)

Erin Armendinger

79% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.0

Culture & values

3.9

Senior management

3.8

Career opportunities

3.7

Compensation and benefits

Compass Experience Labs has an employee rating of 4.0 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Experience Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

103 reviews

5.0

Apr 26, 2024

Exceptional Culture: People-Centric Leadership, Clear Communication, and Strong Support!

Director of operations

Recommend

CEO approval

Business Outlook

Pros

At Compass Experience Labs, employees thrive in a people-centric culture supported by experienced leadership. Clear communication channels and a robust support system ensure that everyone feels valued and empowered to grow both personally and professionally. It's a dynamic workplace where individual development is nurtured within a collaborative and inclusive environment.

Cons

Every employer has their imperfections however, I'm not sure I have any worth noting at this time.

5.0

Apr 26, 2024

Work life balance

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

Work-life balance and permanent work from home

Cons

none none none none none

5.0

Apr 26, 2024

Exceptional Experience with Compass

Customer service

Recommend

CEO approval

Business Outlook

Pros

Client-Centric Approach: Compass Experience Labs may prioritize understanding and meeting the needs of their clients, fostering long-term relationships and client satisfaction.

Cons

None so far. None so far

Viewing 31 - 33 of 103 Reviews

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Jobs at Compass Experience Labs

Healthcare Operations Manager

Workforce Management Capacity Planner - PH

United States

View job

Technical Support Associate - PH

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Exceptional Culture: People-Centric Leadership, Clear Communication, and Strong Support!

Work life balance

Exceptional Experience with Compass

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