Compass Group reviews

3.4

61% would recommend to a friend

(636 total reviews)

Dominic Blakemore

66% approve of CEO

50% positive business outlook

Reviews by job title

636 reviews

Reviews about "Compensation"

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1.0
Aug 8, 2015

Compass a Job not a Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good and so is the location of the business.

Cons

There is no set training when you come into the Payroll Dept. You are expected to look over the shoulder of other employees while the work for two to three weeks and you should be a pro after that. The Supervisors are not supportive and are borderline bullies. The supervisors don't help the staff and rarely even acknowledge you are in the room. There is no such things as team work and you must sink or swim all on your own. The management team condones this behavior and looks away as if they don't know it is happening. This company is very disappointing. The benefits are extremely high for this company to be as large as it is.

1.0
Jul 28, 2015

Second Cup Barista at The Ottawa Hospital

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customers and coworkers. There are periods of fast paced, busy work mixed in with slow, relaxed time periods. The customers are almost all regulars since the location is in a hospital. Customers are mainly all friendly and chatty. Plenty of break time. Unionized. Employees often became acquainted with other employees of The Ottawa Hospital which was excellent. The food and beverages are very tasty. Since this job is unionized, the pay is above minimum wage.

Cons

Management was unorganized and rude. They did not trust employees and were obvious about it. Overall, management lowered employee esteem and morale. They would threaten to not give you days off you requested if you did not work overtime. They did not respect seniority regarding hours that were assigned to employees. They would talk about former amployees to current employees in bad ways and even "gossip" about current employees to other current employees. Sub-par people skills and leadership skills. Schedule changes occured often as well as changes within 48 hours which is allowed in the collective agreement but extremely difficult to keep up with. There was limited training upon being hired and mandatory training courses were ignored. Training on how to use the cash was extremely limited but management expected you to be able to fluently use the system and know how to count cash and fill out the respective forms without ever properly explaining the system they used. Management had, at one point, prevented me from communicating with my union representative who was conatcted because members of management could not answer questions about the collective agreement. This specific Second Cup itself is owned by Compass Group Canada and they are responsible for management.

2.0
Jul 10, 2015

Working outside the food service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the management is excellent Large stable company Transfer opportunities world wide Decent benefits Strong compliance with health and safety standards

Cons

There is no discernable culture Minimum pay as the market You will always a vendor Management can be quick to fire Perks are minimal

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