employer cover photo
employer logo
employer logo

Compass Group USA

Is this your company?

Compass Group USA reviews

3.4

61% would recommend to a friend

(2,071 total reviews)
avatar

Palmer Brown

74% approve of CEO

52% positive business outlook

Compass Group USA has an employee rating of 3.4 out of 5 stars, based on 2,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
5.0
May 22, 2023

Great Company To Work For

Recommend
CEO approval
Business Outlook

Pros

It’s a good company to work for. Depends where you at how everything get ran.

Cons

The Pay Is Ard… They could pay more

3.0
Jun 9, 2022

Okay Company

Recommend
CEO approval
Business Outlook

Pros

Fair pay, good benefits, good hours

Cons

Let go because of a hospitalized child, HR promoted an employee with 5 formal complaints, no empathy for family matters

1.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

The only positive thing I can say is that perhaps other parts of the country aren't as bad.

Cons

Do not work for Compass at the University of Pittsburgh. This is the worst upper management team I have ever worked for in my life. As a salaried employee, you are REQUIRED to work AT LEAST 50 hours a week. You are scheduled 10 hour shifts. Some starting at 6am, some ending at 1am. You could work until 1am and be expected to open the next morning at 6am. There is ZERO work / life balance as you are working all the time, with very few days off. You would be scheduled on 13 - 14 day stretches without any days off in between. Sadly, you work hard because you care about your staff and the students you serve. They manage by fear. They literally tell you that they want you, as a manager, to manage your staff to fear you. I don't treat people that way. My staff liked me and respect me and they had zero respect for upper management. The upper management is unqualified for their positions. They hire their unqualified friends for upper management positions. It's a VERY toxic environment. You can do you job nearly perfect, but they literally try to find something wrong so that they can berate you and criticize you. Myself and a co-worker were literally berated and screamed at a Manager's meeting in front of our colleagues. It was completely unprofessional and disrespectful. You feel like you are always walking on eggshells. You can't even go to HR because they are a bunch of gossips and cannot be trusted - the complete opposite of how an HR department is supposed to be. They purposely drive out the good managers - I believe it's because they feel threatened by them. I saw so many good upper management and managers get treated so horribly until they quit. I loved my staff, but I had to quit because it was causing me way too much anxiety.

Viewing 2035 - 2037 of 2,071 Reviews

Glassdoor has 2,154 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.