Compass reviews

3.9

70% would recommend to a friend

(2,506 total reviews)
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Robert Reffkin

74% approve of CEO

65% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
May 20, 2024

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Good amount of time off

Cons

short staffed always, somewhat toxic work environment at times

4.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Interacting and forming positive relationships with the agents Feeling helpful to others Don't have to take work home with you, 9-5 only

Cons

There's a lot of pressure from your manager & corporate to adhere to arbitrary and often meaningless metrics like "time spent on client facing tasks" at the expense of actual meaningful metrics like client satisfaction and retention (the only two metrics that actually matter)

Viewing 385 - 387 of 2,506 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.