Compass reviews

3.9

71% would recommend to a friend

(805 total reviews)
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Robert Reffkin

74% approve of CEO

64% positive business outlook

Reviews by job title

805 reviews

Reviews about "Culture"

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1.0
Sep 4, 2020

It’s on fire

Recommend
CEO approval
Business Outlook

Pros

You learn how to quickly put out fires until you realize it’s all stemming from one single wildfire-Compass itself.

Cons

No support for staff, agents get to walk all over them. For the staff, It’s a very toxic environment with everyone fighting to prove that they deserve to have a job. You work 24/7 even when furloughed (yes, you read that correctly) Managers will throw you under the bus in order to look good themselves (they are known for it) financially the company is a mess. Routinely they don’t pay their vendors until the massive bill is (Allegedly) sent to collections. Agents aren’t happy because the Compass tools suck. A thriving agent at Compass isn’t thriving because of Compass-they thrived before they were recruited because the agent can run a good business, not Compass. I’m very skeptical of all the recent reviews posted here that love Compass and give it a high score. If you look closer, it’s the same message repeated in different ways or it’s submitted by someone who has been with the company less than four months. It’s worth noting that you are asked to write a Glassdoor review for the company when you come onboard as new staff. This whole company is nothing but smoke and mirrors.

3.0
Aug 26, 2020

Overworked and underpaid

Recommend
CEO approval
Business Outlook

Pros

Great culture, good managers and fun events

Cons

Too many job expectations fit into the Agent Experience role. Expected to be IT, product support, account manager, and compliance all in one along with having too many agents to support.

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