Compass reviews

3.9

70% would recommend to a friend

(2,508 total reviews)
avatar

Robert Reffkin

74% approve of CEO

65% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Feb 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Do you have a soul/ethics/ambition? Compass will gladly remove that from you - free of charge!

Cons

When I was first hired, I thought this company was the "it" company and would be setting standards for other companies. Turns out the company is just a pleasantly wrapped soiled diaper instead! First: Everything is all about the agents. If they don't like you, you're gone. You are told to do something by upper management, but then turn and capitulate to what the agents want from you even though in training they said you are NOT an assistant to the agents. Also, if you weren't a founding member (a top agent recruited in the area to open the office), then you're treated like scum and a second rate agent. Technology is debuted before it is tested, so you think you'll have really cool unique stuff when in fact it's not able to be mass implemented so it's just a tactic used to create excitement without any follow through. My personal space was trashed by an agent. Instead of addressing it with the agent after reporting to HR, I was promptly paid to terminate my employment. The stress this company put me through was not at all worth the compensation. They waste money to make agents happy while cutting all benefits and joy for the office. Do agents really need $100 embossed presentation booklets or should we give our employees decent benefits? 🤔 Definitely whatever the agents want. It's like an American TV high school drama but a working environment.

1.0
Feb 26, 2024

Not a Good Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All of the high ratings on here are from Agents (which are customers) not the employees themselves.

Cons

They say that there is "culture" at Compass, but there are only 2 employees in my office (including me). Overworked with awful pay (no raises in 2 years) Bad management that does not care about the employees whatsoever. Any extra effort/effort is rewarded with more work instead of better pay/benefits. Benefits were cut. 0 training/career development opportunities in two years. WFH/remote was abandoned. There are days were I am the only person in the office, and for some reason I must be there everyday?

Viewing 553 - 555 of 2,508 Reviews

Glassdoor has 3,119 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.