Pros
-Working here introduced me to some of the smartest and most hard-working colleagues I've ever worked with. -Competitive salary (at least initially)
Cons
-Constant shifts in focus and direction with little to no communication to the "boots on the ground" employees (agent operations) -Using a company "entrepreneurship principle" of "Move Fast" to cover up inept decisions from executives. Often you would here promises from CEO/COO to "fix" something within 24 hours with no input or discussion from the rest of the teams. -Promising agents complete vaporware software when they join, only to leave the agent success/agent operations teams to deliver the bad news down the line. -Selling the "in house" support, and slowly eroding them down to nothing. There are agent support staff with literally hundreds of agents assigned to them.
