Compass reviews

3.9

71% would recommend to a friend

(2,506 total reviews)
avatar

Robert Reffkin

75% approve of CEO

64% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 3, 2023

AVOID AVOID AVOID

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to have free healthcare, job was guaranteed full time permanent remote, decent pay, decent time off. The IPO flopped, consistent lawsuits, multiple waves of layoffs, so at least Compass won't be around for much longer. Not a whole lot of forward thinking here.

Cons

Chaotic with no guidance, direct managers are useless. Ghoulish upper management, went through several managers over a short period of time (they all either got fired with zero communication to the team, or quit with no notice). Total lack of consistency and care, robotic non-answers abound. Employees are consistently ignored or punished for bringing up relevant issues, and placated with hollow gestures like mental health seminars and hashtags. Full time hours are no longer guaranteed with soulless management leading the charge. There are some absolutely horrible, truly bad people working as regional managers/on the executive team, nasty people. Asinine tasks that keep changing every week for absolutely no reason; constantly tinkering with processes and adding more to everyone's plate is not innovation. Absolutely awful job, one of the worst places I've worked in a very long time.

1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- Coworkers (until multiple lay offs occurred and everyone else left the team on their own) - Some catered lunches

Cons

- Senior leadership is horrific, especially in the Marketing/Brand department - Overworked, underpaid. MA’s are not valued or appreciated by internal managers or agents - Constant restructuring, with little to no organization or processes in place. If processes are created, they change within a month - Managers are quick to throw their team members under the buss when talking with agents. All “I” and no “team” in any of the work. - Almost every other negative you can think of. This was probably the worst corporate job I’ve ever had.

1.0
Jul 4, 2023
Recommend
CEO approval
Business Outlook

Pros

The brand from a graphic standpoint, is great.

Cons

Do yourself a favor and do not work at Compass. What you read about the management is true. They're horrible and ineffective. And if you provide honest feedback about your work environment you will be punished for it. And the agents? They're incapable of doing anything for themselves and no one holds them accountable. There is no respect and it is a toxic environment that will never get better as long as the current management is there. The word about the lack of ability in new development is out which is why they keep losing out on projects.

Viewing 109 - 111 of 2,506 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.