Compass reviews

3.9

71% would recommend to a friend

(2,506 total reviews)
avatar

Robert Reffkin

75% approve of CEO

64% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Challenging work environment and met a lot of great people.

Cons

Preaches culture but didn’t always follow up. Valued agents that they hired over the people that worked on supporting the platform.

3.0
May 7, 2020

Objective rating: 3.5 / 5

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Smart, hard working, and genuine colleagues who support one another each and every day. -Robert is an inspiring CEO and has big vision for the real estate industry. -C-suite come from impressive backgrounds - consulting, Amazon, Facebook, Spotify -Fair work-life balance -Solid perks and benefits: Fitness and education stipends + dinner if you work late. Healthcare paid for. Fair starting salary. -Impressive list of investors throughout funding rounds -The product has potential - but 8 years in, Compass should be much farther along.

Cons

-The tech platform truly does not provide a competitive advantage for Compass agents in market. Most employees do not believe Compass is a tech company, but rather a well-funded brokerage -Agent support structure does not provide career growth internally nor positioned for tech scalability - and job an tend to quite monotonous (Agent Experience, Marketing, etc). -Young, inexperienced middle managers who are poorly trained and many times, are much less experienced than those they are managing. -Nepotism and favoritism for HQ employees. It’s near impossible to get performance recognition, let alone a promotion for non-HQ staff. -P&E is visibly favored by Robert and management. For example, during Covid all employees are taking pay cuts except P&E. -Agents are put above employees, every single time. I knew colleagues who were scared of agents because they got treated so poorly. -Lack of preparedness or planning by upper level management made processes change every day / added work - all under the guise of #MovingFast. Start ups change direction quickly but they’re usually is transparency. Moreover, Compass is not a start up. -High turnover among C-suite -Lack of diversity, particularly racial diversity in the New York region as late as 2018. This has gotten better over the past couple of years. -Upon signing employment contract with Compass, you are sold one thing and as cost cutting has increased for IPO, many things have been removed slowly over time.

Viewing 214 - 216 of 2,506 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.