Great locally, needs work nationally/on a corporate level.
Pros
I LOVE my local team. everyone is so supportive and wonderful. Unlimited sick time. Work/life balance is heavily prioritized. My manager specifically was so trustworthy and encouraging. Basic benefits have no premium!
Cons
no 401k match. Internally, they are going through a lot of changes and it feels incredibly chaotic. Before one thing is fully rolled out, they turn efforts toward a new roll out. Both tech wise (which results in SO many new things for agents and employees to learn and never fully formed products) but also with our job descriptions. Recently they did a "restructure" and it added SO much work to our roles and gave some people a totally new job that they didnt even ask for. These things along with a terrible way to layoff 10% of your staff, makes for a very untrustworthy corporate structure. I was also recruited with the understanding that there was a lot of room for growth and bonuses, but the bonuses and pay are really depressing for how much one person is expected to know.
