Compass reviews

3.9

70% would recommend to a friend

(410 total reviews)
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Robert Reffkin

74% approve of CEO

65% positive business outlook

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410 reviews

Reviews about "Compensation"

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2.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Has good health insurance. Dental and vision are standard. A lot of the people you meet are extremely talented, passionate, and driven.

Cons

Leadership has made it clear that they will not and will never do cost of living or inflation adjustments. Your raise is solely based on your yearly review, which is stack ranked so no matter how well you do, you might just get an average rating. The process is so delayed that you won’t even know your rating till 6 months after the calibration. If you’re not in Product & Engineering you will be severely underpaid. Burnout is a serious problem and the expectation is to just keep going. The product is subpar Leadership has no sense of direction and are completely out of touch on the impacts their decisions make on their teams. They do not invest in employee culture or development. If you’re not an agent then Robert won’t give a single crap about you.

1.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

CEO seems like a nice guy. It was a friendly place to work. Decent initial compensation. Some competent colleagues haven't left yet.

Cons

The first thing to know is I saw at least 2 teams have 100% turnover of senior level engineers inside a year. The culture is extremely toxic. Managers have directly betrayed even robbed employees. (lawsuit pending) HR is viciously hostile towards victims. Incompetent long time employees constantly blame others for their mistakes, One staff engineer had to rebuild the same core service 3-4 times in less than half a year, then the engineers maintaining dependent services got negative reviews for lack of productivity because they were constantly catching up to the rewrites, and that staff engineer contributed to those negative reviews which affect salary and bonus. So this person screwed up, repeatedly, but got other people's pay cut to cover for his own incompetence. No wonder turnover is so high. They used COVID to cover for layoffs for what turned out to be a planned restructuring, with no empathy for employees let go, and heard they did it again after I left. Actually, repeated restructuring and offshoring lots of jobs, sometimes entire teams - no team is safe. Offshoring only got slowed by the COVID spike in India. If you're an older employee, you're first on the chopping block. Especially if they notice you're approaching that 50 year mark where the government starts paying attention to age discrimination. I've seen several almost 50 year olds let go. Don't expect a long career at Compass. A lot of this toxic culture is management's fault. Robert (CEO) seems like a nice guy when you meet or have dinner with him, but he has no control over those under him. People ignore his entrepreneurial principles no matter the rhetoric. And he relies too heavily on bad former Amazon managers. It's like he sought out the most toxic possible source for managers. Good luck trying to get a raise or promotion or those huge add on bonuses they dangle in front of you! LOL

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