Is CompuCom a good company to work for as a Client Field Technical Services Analyst?

Client Field Technical Services Analyst professionals working at CompuCom have rated their employer with 3.0 out of 5 stars in 178 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Client Field Technical Services Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Client Field Technical Services Analyst interview questions at CompuCom .

Does CompuCom pay Client Field Technical Services Analyst employees well?

Client Field Technical Services Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 178 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Client Field Technical Services Analyst salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 161 reviews)); "Teams and people are great and enjoyable to work with" ((in 139 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "The team was great and supportive." ((in 48 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 262 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 219 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 108 reviews)); "salary is low and so many calls" ((in 78 reviews))

CompuCom Client Field Technical Services Analyst reviews

3.0

56% would recommend to a friend

(178 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (178 reviews)

Ratings by demographic groups

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Client Field Technical Services Analyst employees have rated CompuCom with 3.0 out of 5 stars, based on 178 company reviews on Glassdoor. This indicates that most Client Field Technical Services Analyst professionals have an average working experience there. CompuCom is rated 22% below average by Client Field Technical Services Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

178 reviews

4.0

Oct 23, 2013

Hands off approach

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Minimal supervision of field employees, competitive pay and benefits, tuition reimbursement

Cons

Lack of communication regarding job requirement changes

2.0

Sep 7, 2013

Opportunities, with low pay.

Field engineer

Recommend

CEO approval

Business Outlook

Pros

Multiple accounts in differing geographical regions give you some options as far as mobility is concerned. If you want to skate by, this is your place.

Cons

This company is consistenly in the lower third of pay scales, regardless of position. They will keep underperforming employees just to maintain consistent customer billing (thus, putting undue pressure upon those who must take up the slack for their peers).

2.0

Aug 25, 2013

Its a job but low pay for the work

Field engineer

Recommend

CEO approval

Business Outlook

Pros

You can get experience on your resume, benefits are par, especially if you have not had any, doing contract work, etc......If you dont rock the boat you are pretty much left alone

Cons

No raises,long weeks, weekends, the field techs bring in money and management doesn't recognize that, they are too busy patting each other on the back There is little support if you get in a jam

Viewing 166 - 168 of 178 Reviews

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CompuCom

CompuCom Client Field Technical Services Analyst reviews

Company ratings over time

Ratings by demographic groups

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Hands off approach

Opportunities, with low pay.

Its a job but low pay for the work

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