Is CompuCom a good company to work for as a Deskside Service Analyst?

Deskside Service Analyst professionals working at CompuCom have rated their employer with 3.4 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Deskside Service Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Deskside Service Analyst interview questions at CompuCom .

Does CompuCom pay Deskside Service Analyst employees well?

Deskside Service Analyst professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 37 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Deskside Service Analyst salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Help Desk Analyst (33) , Systems Administrator (33) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 66 reviews)); "They do provide good training and will pay for certifications." ((in 58 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 269 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom Deskside Service Analyst reviews

3.4

88% would recommend to a friend

(37 total reviews)

Mick Slattery

57% approve of CEO

35% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.0

Senior management

2.9

Career opportunities

2.0

Compensation and benefits

Deskside Service Analyst employees have rated CompuCom with 3.4 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Deskside Service Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Deskside Service Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

37 reviews

3.0

Jun 13, 2018

Deskside Support

Deskside support technician

Recommend

CEO approval

Business Outlook

Pros

Good company good benefit and good stepping stone.

Cons

Promotions, raises and merit increase were out of the question.

3.0

Mar 29, 2018

Compucom deskside technician

Deskside support technician

Recommend

CEO approval

Business Outlook

Pros

Great working environment at client site with moderate benefits provided.

Cons

Low competitive salary with very poor employer communication.

1.0

Mar 15, 2018

Low pay and no advancement but offers mediocre benefits

Deskside technician

Recommend

CEO approval

Business Outlook

Pros

Full-time employment that does not have a set end date. They also provide insurance and can reimburse you for some certifications. Work environment is friendly.

Cons

Well below market share income. Little-to-no opportunities to move up due to having a very limited number of spots to move up to. Every year pay stays the same but benefits go down.

Viewing 16 - 18 of 37 Reviews

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CompuCom

CompuCom Deskside Service Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Deskside Support

Compucom deskside technician

Low pay and no advancement but offers mediocre benefits

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